What else can i add? One member (Kitt) of my guild was just mass reported for botting by THE BOTS HE JUST KILLED and got banned for two weeks. The servers feel like they are in the habds of criminals, who use mass reports as a weapon to secure their interests. These are terrorists, who sell their gold for real money. They bot, the form Warlock Summoning Cartels or Boosting Cartels. If you report or undercut, you will get a mass report. We need help to save this game and its community. All server are being held as a hostage by these gangsters and there is NOTHING we can do, except avoiding these gangsters.
#freeKitt
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I recommend appealing if they haven’t yet.
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He did and received an automated answer. Why is mass reporting even possible? There should be a crucial fine for abusing mass report. False report? Permabann.
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They may continue to appeal until a GM tells otherwise.
Edit:
To clear up some misconceptions below: Customer Service departments around the world use answer templates. So it is not an “ai/copy pasted” message but the same uniform answer that is given if an appeal is denied (or for other queries).
Ask anyone on the server, they are in fear of even getting close to bots. Id love to create a channel in our discord to mass report these gangsters with my 200 active members. But i wont support this BS. Change the system for gods sake and bann the right people
appeal and recieve what a copy and pasted message and nothing actually looked into? i was a target of this stuff on retail from people and guess what blizzards reply was? if you have done nothing wrong dont worry. but dont say or do nothing to people abusing the report system. just unsub and move on
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i really hope you dont reply on here with more help because its about to get hot in here, the heating is officially on
Thats the reality. You get an AI reply and after two weeks or so, blizzard will look into it. Meanwhile two weeks bann are over and you lost like 4 raid lockouts. Funny
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this needs more attention it’s a disgrace
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nothing will be done because not enough mass take action or complain about. if we all grouped up and said lets no resub one month, they will feel it in there pocket and might reconsider there customers.
I really miss the old gms with their blue robes stalking people. This automated system just doesnt work in so many cases and it becomes a weapon in the hands of criminals.
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This is definitely a copypasted message you getting as 1st answer to your ticket no matter what you wrote in ticket. If you continue to write appeals, probably you will meet a real human (but it’s not guaranteed).
But dont you agree, that there is a significant problem with the system? You are not even able to defend yourself. Its like a state in which the automation judge puts you in prison based on reports of criminals.
no matter what i replied to the ticket what issue i had i was greated with the same copy and paste rubbish. so what you mean is nobody actually looks into it. somebody somewhere in the world which you mean AI in crafty terms. just automatically sends a reply with a copy and paste message. you could tell them you are being held captive and abused for 10 years and they will reply with dont worry if you have done nothing wrong your account will not be banned
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your best of not replying the holes getting deeper…
The worst thing is, that everyone who was a victim of this, had the same experience.
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This makes me want to vomit. Serously.
to who? GM Xablyss from the AI Department? xD
Give us a break, there isn’t a single living GM working at “blizzard” anymore.
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