Shard of the void

I have been trying to create the Extraplanar Spidersilk boots, and ended up at the step of finding the Artisan’s chest in BFD.
It seems to not exist in phase 2, is there any update I missed?

According to some previous reports, if you have a Shard of the Void it may not appear. Destroying it will generally reveal the chest.

I did this for the first time, so I only have the shifting scale talisman.

So you dived under Kelri’s room and the box wasn’t there?
https://www.youtube.com/watch?v=wBD7uLLhLpw

Yes, I have the trinket on, and the box is nowhere to be found.
I checked the lost and found vendor, as there was some reference, but no help there either.

that’s very strange, the only thing i could think of is that someone sharing your raid ID looted it inside the 30 min reset timer
Before Blizzard deleted all the chests and pearl things that people were farming in BFD, it took 30 minutes for everything to reappear.
If you haven’t already, try again. But to be honest, wouldn’t be surprised if it is some kind of bug.
good luck