Its not ISP related - Its on the carrier side. Specifically in the Netherlands 
Yeah Blizzard’s got carrier issues.
Soon as the data hits a Blizzard IP. Boom ping skyrockets.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| bthub - 0 | 322 | 322 | 0 | 0 | 8 | 0 |
| No response from host - 100 | 64 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 64 | 0 | 0 | 0 | 0 | 0 |
| 31.55.185.176 - 0 | 322 | 322 | 7 | 7 | 16 | 8 |
|core2-hu0-15-0-7.colindale.ukcore.bt.net - 0 | 322 | 322 | 6 | 7 | 16 | 7 |
| 194.72.16.210 - 0 | 322 | 322 | 7 | 9 | 45 | 7 |
| 195.66.226.234 - 0 | 322 | 322 | 7 | 11 | 81 | 8 |
| ae1-br01-eqld5.as57976.net - 0 | 322 | 322 | 168 | 170 | 240 | 169 |
| xe-0-0-0-1-br01-eqny8.as57976.net - 0 | 322 | 322 | 168 | 171 | 252 | 169 |
| et-0-0-29-br02-eqny8.as57976.net - 0 | 316 | 316 | 168 | 198 | 4296 | 169 |
| et-0-0-3-br01-eqdc2.as57976.net - 0 | 322 | 322 | 168 | 169 | 255 | 168 |
| 137.221.65.148 - 0 | 322 | 322 | 168 | 171 | 253 | 169 |
| xe-0-0-0-0-br01-eqpa4.as57976.net - 0 | 321 | 321 | 168 | 180 | 1479 | 169 |
| et-0-0-29-br02-eqpa4.as57976.net - 0 | 322 | 322 | 168 | 177 | 777 | 169 |
| et-0-0-3-br02-eqam1.as57976.net - 0 | 322 | 322 | 90 | 94 | 214 | 92 |
| 137.221.78.85 - 0 | 322 | 322 | 168 | 171 | 233 | 168 |
| 137.221.66.43 - 0 | 322 | 322 | 168 | 169 | 177 | 169 |
| 185.60.112.157 - 0 | 322 | 322 | 168 | 168 | 174 | 169 |
ISP BT
Also affecting ravencrest … never have ms ever but have 210 since about 3:00 server time. UK player also.
1 Like
Seeing the same as others but for some reason can’t post my WinMTR because of links, even though preformatted.
Hey folks,
Thanks for gathering the information there, that’s been very helpful. Based on your tests, it seems that there may be a routing issue at play here. I’ve sent this off to be looked into further from our side.
Thanks again.
7 Likes
1312 ms now.
cool game.
1 Like
Jumping back in just to say the problem still persists, any update from Blizz?
My latency appears to be back to normal now.
Thank you for getting this resolved in a timely manner.
20-21 ms is where I should be, not 1312.
21 home 21 world at 08:32 am.
Seems to be fixed.
Can confirm my latency ms is 14 home 14 world so seems to be fixed! thanks
2 Likes
Hey it’s been fixed! Infact I have better ping now!
I used to have 21ms now i have just 11 - 12ms. Woo! Thanks!
Hi folks
Latency on Blizzards peer in the Netherlands and at your datacentre - Win MTR below
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| Home router - 0 | 685 | 685 | 0 | 0 | 6 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| 81.139.56.177 - 98 | 141 | 4 | 11 | 11 | 12 | 11 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| 194.72.16.210 - 0 | 684 | 684 | 10 | 13 | 70 | 41 |
| 195.66.226.234 - 0 | 684 | 684 | 12 | 17 | 116 | 12 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| 137.221.78.85 - 0 | 684 | 684 | 172 | 175 | 238 | 173 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| 185.60.112.157 - 0 | 685 | 685 | 171 | 172 | 209 | 172 |
| ________________________________________________ | ______ | ______ | ______ | ______ | _____ |
Guild mates in the UK all seeing the same 160-165ms ping in game. No other games affected.
Same on Shadowmoon, same ping numbers as well, 160-165.
1 Like
Same on Kazzak EU, same numbers also, UK 1gb wired connection, ping gone from 7 to 163.
Yep I’ve been at exactly 160 home and world MS all day on Al’Akir. Also from the UK and the ISP is Sky.
As of writing this post it seems to be fixed.
I’m getting a solid 14ms.
Cheers!
Had this problem same time as original post and it is back again.
Tracing route to 185.60.112.157 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.10.1
2 1 ms 1 ms 1 ms bthub [192.168.1.254]
3 5 ms 4 ms 5 ms 172.16.14.234
4 * 7 ms 6 ms 137.hiper04.sheff.dial.plus.net.uk [195.166.143.137]
5 7 ms 7 ms 7 ms 136.hiper04.sheff.dial.plus.net.uk [195.166.143.136]
6 8 ms 6 ms 6 ms core1-BE1.southbank.ukcore.bt.net [195.99.125.130]
7 6 ms 6 ms 6 ms core2-hu0-18-0-0.colindale.ukcore.bt.net [62.172.103.16]
8 * * * Request timed out.
9 169 ms 169 ms 170 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
10 193 ms 200 ms 190 ms xe-0-0-0-1-br01-eqny8.as57976.net [137.221.65.24]
11 168 ms 176 ms 170 ms et-0-0-29-br02-eqny8.as57976.net [137.221.65.103]
12 168 ms 168 ms 168 ms et-0-0-3-br01-eqdc2.as57976.net [137.221.65.14]
13 173 ms 169 ms 169 ms 137.221.65.148
14 190 ms 196 ms 197 ms xe-0-0-0-0-br01-eqpa4.as57976.net [137.221.65.17]
15 168 ms 168 ms 177 ms et-0-0-29-br02-eqpa4.as57976.net [137.221.65.35]
16 91 ms 102 ms 94 ms et-0-0-3-br02-eqam1.as57976.net [137.221.65.93]
17 185 ms 264 ms 168 ms 137.221.78.87
18 184 ms 168 ms 179 ms 185.60.112.157Why do you add these posts, and so blizzard has us somewhere and will not fix a single mistake for them the money counts and not the quality of the game
Yep it happened to all UK based players last week and now again its happened with this 170 ms latency. Can we get any info on if a fix is happening or what is going on please?
TRACEROUTE:
traceroute to 94.5.253.187 (94.5.253.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.752 ms 1.726 ms 1.721 ms
2 37.244.24.131 (37.244.24.131) 2.757 ms 2.768 ms 2.766 ms
3 Blizzard Blizzard 2.771 ms 2.769 ms 2.768 ms
4 137.221.66.40 (137.221.66.40) 2.749 ms 2.745 ms 2.744 ms
5 137.221.78.82 (137.221.78.82) 163.173 ms 163.194 ms 163.195 ms
6 137.221.65.92 (137.221.65.92) 261.462 ms 253.141 ms 253.094 ms
7 137.221.65.34 (137.221.65.34) 172.711 ms 175.872 ms 175.832 ms
8 137.221.65.16 (137.221.65.16) 161.818 ms 161.815 ms 161.811 ms
9 137.221.65.149 (137.221.65.149) 161.768 ms 161.840 ms 161.819 ms
10 137.221.65.15 (137.221.65.15) 161.705 ms 161.742 ms 161.732 ms
11 137.221.65.102 (137.221.65.102) 166.362 ms 161.755 ms 161.741 ms
12 137.221.65.25 (137.221.65.25) 161.729 ms 161.723 ms 161.617 ms
13 137.221.79.32 (137.221.79.32) 161.623 ms 161.739 ms 161.765 ms
14 be1029.er12.enslo isp sky (195.66.237.234) 161.910 ms 161.914 ms 162.025 ms
15 lag1.sr11.encdf isp sky (2.120.9.157) 168.297 ms 168.920 ms 168.364 ms
13/03/2020 12:10:06 UTC
MTR:
Start: Fri Mar 13 12:10:06 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.24.131 0.0% 10 0.6 0.6 0.5 1.0 0.0
3.|-- Blizzard 0.0% 10 2.1 1.4 1.0 2.3 0.0
4.|-- 137.221.66.40 0.0% 10 0.7 0.7 0.6 0.8 0.0
5.|-- 137.221.78.82 0.0% 10 161.6 167.5 161.6 196.8 12.5
6.|-- 137.221.65.92 0.0% 10 161.9 163.3 161.7 169.8 2.6
7.|-- 137.221.65.34 0.0% 10 161.7 170.5 161.6 212.8 17.5
8.|-- 137.221.65.16 0.0% 10 161.7 161.9 161.6 163.1 0.3
9.|-- 137.221.65.149 0.0% 10 161.7 161.8 161.7 162.4 0.0
10.|-- 137.221.65.15 0.0% 10 161.7 162.7 161.7 171.0 2.9
11.|-- 137.221.65.102 0.0% 10 161.7 169.6 161.7 218.9 18.5
12.|-- 137.221.65.25 0.0% 10 161.7 162.0 161.6 164.6 0.7
13.|-- 137.221.79.32 0.0% 10 162.7 164.3 161.8 184.9 7.2
14.|-- be1029.er12.enslo isp sky 0.0% 10 162.1 161.9 161.8 162.1 0.0
15.|-- lag1.sr11.encdf isp sky 0.0% 10 168.3 168.5 168.2 169.4 0.0
16.|-- 5e05fdbb.bb sky 0.0% 10 172.7 173.0 172.7 173.4 0.0
13/03/2020 12:10:06 UTC
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