Currently, its not possible to complete the Shuddering Hollow Event on the Siren Isles, due to a sync issue. The event despawns before the boss is killed (it seems to start early, without letting players enter the cavern…).
Please take a look at this, this blocks players from receiving the good gems for their new ring…
It appears the boss can despawn if it gets too close to the entrance (before or during the fight).
One cause of this can be pet classes with taunt active.
The solution seems to be to ask players to make sure taunts are turned off and once we get in to ensure everyone stays away from the entrance (to avoid bating it’s charge there)
There’s also another issue where the bonus objective can despawn if you go near the wall - resulting in getting no credit so it’s best to stay close to the middle with your back to a wall and hope any tanks taunt the boss back to the middle quickly after a charge.
This needs to be fixed asap Blizzard !
Needs fixing immediately. It’s completely broken.
there is a post about the issue on us forums that has been up there for 4 days and not a single dev reply, not a single blue post, that they are aware of the problem, and are looking into it. Seems like Blizzard just doesn’t care, probably already on a Christmas break
Yepp, still missing Fathomdweller’s Runed Citrine and the missing gem that I really need, but can’t obtain it, wonderful…
Yes, this need to be fixing ASAP! It only missing gem I need as well, can’t be obtain it.
Bonus Objective for Shuddering Hollow just disappear in cave.
TLDR on how to consistently do the gem :
And you got your gems
Until blizzard fix it
Still doesnt work whatever u do. Had a group we tried everything like 5 times. Quests just goes away ,
how is it possible that a company that big is this bad at making anything work why even bring out this useless ring for 5 weeks just such a bad design and all this could have been evaded if u just dont make it as a bonus objective but probably this would be to big brain for the people working at this trash
I reported this here 3 days ago, funny they removed the timegating on the gems, but didn’t fix the bug… so we can’t get them anyway xD CLOWNS
You can’t organise or expect every random person and the oposite faction trying to kill it to pull off a maneuver like this though.
just make a party with at least 3 taunters, the two others ready to contribute.
The 3 taunters keep bringing boss outside asap until most randoms calm down.
When your two others contributed, you’re free to kill the boss.
they, are peeing on us, there is no response from them
This is rather annoying. Can we expect a fix anytime soon or is it considered unimportant ?
Do a bug report as well as posting on the forums. We do those in game.
Ye we tried that and randos were taunting him back in and flaming and trying to get everyone to mass report the guy trying to pull the boss out.
Too many people with different ideas, information and opinions on how to solve the problem.
I did 2 attempts that tried that approach correctly and while some folk did get the gem I (and others) didn’t I’m increasingly convinced it’s just RNG if you get it or not.
Yeah it seems very hit and miss, I got one kill in the cave, they tanked it in the middle and the objective never dropped. The gem before that they did a whole lot of resetting shenanighans waiting for the dig to start for a second time and then killed the boss just outside cave on ramp out.
Also had a load of failed attempts over many hours using the above and other strats that all just failed for me but worked for some others.
I am finally free and have all the gems, and ironically all my bis came from the bugged boss. I could buy one from vendor fortunately but the other two I had to get the objective to stay active and not vanish.
Some shards have broken tables as well where you can’t contribute to 100% before it breaks and wont let you do any more.
For me the table seems to randomly break only to fix itself maybe 10 mins later.
Update from the US customer Services Twitter: