SOD No longer loads

Support Technical Support
1

Hi, I’m not exactly sure what caused this but in the last 3 days I’ve no longer been able to load season of discovery.

On pressing ‘play’ I now get the window appear for the game but it’s just white and within 5 seconds states ‘Not responding’ on the window and in the task manager.

I’ve already tried searching online and doing all the regular suggestions for fixes:

  • add in additional commands for -d3d11 and -d3d11legacy (just in case)
  • I’ve done repairs of the software
  • I’ve done a full re-install of the game
  • I’ve also deleted Cache and all other blizz/wow folders in %ProgramData%

Any further suggestions greatly appreciated :slight_smile:

2

Hey. Me and other people have got the same problem. Also in the US people are reporting it. Check out my thread here: https://eu.forums.blizzard.com/en/wow/t/unable-to-open-wow-black-screen-and-an-infinite-mouse-loader-followed-by-unresponsive-error

Tried talking to customer support but I’ve received the “Why don’t you try to update your drivers” response.

3

Forgot to mention I have also updated my drivers the AMD software is showing nothing left to update with. I’ve also left the software running for 3 hours with still no progress.

4

Check my thread. Do you have sophos / hitman pro installed?

5

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