Isn’t it obvious? The 30 day count starts when you pay. Also, it’s 30 days to the minute that you paid, so if you paid at 20:49 it won’t be removed until 30 days have passed at 20:49.
I know that but its like 30hours later
So you paid actual money about 5th April? Remember, using tokens doesn’t count for the removal of restrictions.
One more thing, adding a subscription doesn’t mean it was paid on that same day and time if you had any game time left over from a token for instance.
If the above is true all you can do is wait for your ticket to be answered.
I just stopped playing instead, support wouldn’t refund anything and I was already burned by diablo 4. glhf
Just cancelled subscription and stopped playing too. Too much negativity from the game. In addition to the complains above:
- Tired of explaining why I can’t trade or why wife’s mage can’t spare conjured water
- Can’t get potions from her alchemy character
- Can’t finish quests that requires items from mining which is my alt’s profession and vice versa
- Can’t exchange gear between warrior and warlock characters
- Can’t send loot to the character with enchanting profession
But mostly it’s not about these details but rather about the “ugh” emotions I kept getting.
At first I was giving myself the following mindset. This is the game developed 20 years ago by completely different company and the game itself is kinda innocent from all the current struggles. And it’s better to play this game while it’s still possible. But now it feels like it is too late already 
A bit too angry. Actually I am outraged. You know, it’s kinda ironic how they are fighting in-game bots while using them in their support. Can’t submit a ticket without fighting through bot suggestions, can’t get an answer from humans without talking to their bots a few times.
Honestly, support is my biggest issue here. I could swallow a month of restriction if everything else was fine. But within this first month I also:
- got accused of cheating when I asked support what was going on with my account
- today I got accused of spamming ads or overly promotional materials in another thread where I just complained about unreachable support.
Both accuses happen without clarifying what exactly triggered that.
Another irony here is that support takes only one day to delete messages from the forum and it took them two weeks to answer my ticket.
In the end I have become paranoid. Here is the story. Once another player approached me and started to jump until I waved at him. Then he asked me if I am not a bot. But what if I was AFK and he reported me? In the end I started to think like “What if someone sees me on auto-run together with my wife’s character on follow and also report us?” What am I gonna do with a ban if support takes two week just to answer one time? And how do I proof I am innocent while presumption of guilt takes place? … also what if I actually will make a real mistake on my side someday, like, will I be executed? Probably yes, and even without knowing what for.
With all this thinking I am done with WoW and related games.
And speaking the business language with Blizzard. Wife won’t play without me, so minus another one subscription as well. And there won’t be referred friends I was thinking of recruiting to make a full party. And no potential move to retail WoW in the future. Won’t talk about WoW with my subscribers on social media either. Also canceling my plan to buy Diablo 4 once I get access to the Windows computer. So good luck to Blizzard on their bots war.
P.S. And even if I calm down tomorrow I don’t want to play that restriction gamble again.
Yeah I feel the same way, when I started out with wow in 2005 all the gm’s were in game and responded really quickly and had the power to do lots of things. Today it’s just automated messages and 0 power, it’s just about informing you of the fact that they won’t do anything.
I just triggered a charge-back, in the best of worlds they’ll ban my account and I never have to give any money to them again.
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You have no idea, this stops YOU, the restricted account, from SENDING items, not YOU the restricted account, from RECEIVING them.
I hope you don’t play any other game on your Battle.net account as they will now lock it completely.
I think I understand it pretty clear that the point of the restriction is that nothing comes out from new accounts and that’s why you can’t send mails, give items or sell them on Auction house.
Although it does explain why I couldn’t buy anything on auction house. Neither it doesn’t explain why I couldn’t send mails between characters within one account 
But yes, I can receive items from another players. The problem is that why would I bother someone asking to grind ore for my quests if I have my own alt with blacksmithing?
Anyway, to be fare with Blizzard I can confirm that restriction was automatically removed today.
I logged in to double check everything in the post above and found out AH and mailing actually works. Need to say it feels pretty good to be able to buy, share, send gifts. Maybe I’ll actually try it for longer and in this weird way I need to say tanks to Dottie that he randomly triggered me for one final login.
To be more specific:
- subscription was purchased on Apr 7th
- yesterday, on May 6th was 29th day
- subscription had been canceled on 29th day (but still can play till it runs out completely)
- 12 hours offline between days
- on 30th day restriction is lifted automatically, even before the next circle started
So for those who is still restricted after 30 days playing and want to move on, maybe try unsubscribe and resubscribe.
P.S. i understand if it worked for me it may still not work for you. And it doesn’t make whole situation any better. Just saying in my case it wasn’t a gamble and I could test it before paying for the next month.
still not lifted for me. My ticket wait time increased from 8 days to nearly 10 days now.
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