Starter edition - Shadowlands

Hello, I bought shadowlands and added it to my starter edition. When I cancel the starter edition, will shadowlends automatically move to the main account? Thank you.

No, you must create a ticket or use the self refund service to get Shadowlands refunded and then buy it for your main account. Provided that it has not been upgraded yet either to SL.

https://eu.battle.net/support/en/help

And how long should I wait? I have created a ticket for 2 days and still nothing. I’m considering canceling the subscribe and going to the wow.

You could try to see if you can get an automatic refund here - https://eu.battle.net/support/en/help/product/wow/166/1152/solution
Otherwise you’ll have to wait for a reply to your ticket. Queues are long at the moment because of the recent launch.
I don’t understand what you mean in your last sentence.

Well thank you. I meant I don’t even start playing it when it presents such problems. I wanted to come back after half a year, but I don’t want to wait anymore.