World of Warcraft common issues and solutions

Yay you did it! :partying_face:

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Hey, I made a purchase for SL but on a wrong region (US, which i dont even know why i have an acc there since I live in EU). I tried to find a way to refund it but with no luck. I made a ticket which status says opened but got now answer so far (i know it might take a little time). Any chance you can tell me step by step the procedure once i am logged in my battle net account so i can ask for a refund without waiting for an answer? Regards.

Hey, I added a refunds section hope that helps. If you’re still having I suggest you open a separate topic

thank you very much but its not that easy haha. When I tried the link you added it directs me to the battle net page in EU and as a results its says " None of your orders are eligible for refund

Make sure you are signed into the correct account." The thing is that I have only 1 acc and because I bought the SL on the US it says the above “quote”. I really dont know what to do. I opened a ticket and I am waitin for their answer. but anyways thanks a lot

Try the us version of the refund page https://us.battle.net/support/en/help/wf/wow/166/1152

But like I said it’s generally better to ask in a new topic instead of on an existing, unrelated one.

You did it m8, thank you very much!

Hello, I bought shadowlands and added it to my starter edition. When I cancel the starter edition, will shadowlends automatically move to the main account? Thank you.

Answered in your thread here:

I just purchased Shadowlands and subscribe for a month but I can’t log in with my main character because it says “it’s locked out due to billing issues”. I am able to login with any other character. I didn’t purchase any boost or something. I opened a ticket but the average ticket wait time is 13 days 17 hr. Is there any solution for that?

It’s better if you open a new topic (or reply to a similar recent topic if such already exists) if you have issues instead of replying to a pinned topic which people may ignore.

@support i need some help getting my ticket resolved im replying instantly but im having 2 hours in-between each ticket folow up were at final point of resolving the issue - EU76138536(ticket ID)

This is just a sticky thread for common issues and solutions made by another player.

GM’s do not frequent the forum and you cannot bypass the queue for such.

This sticky has come in handy, not gonna lie

Good job, guys! Big thumbs up from Toonn with lots of love!!

hello I have used all the normal suggestions to fix a problem I am having across all my chars at log on and at other times in gameplay it pops up, " You have an unopened item in your Collection " I have checked all my collection windows, and even got another player to do it just in case I missed something,… I have reset the game settings, I have gone as far as to uninstall the game and reinstall the game and the problem is still there (without Add-ons) I have made a bug ticket twice over 3 weeks and still get no help,… I am on Retail Beastybob hunter on server Eu Doomhammer,… So please help me to fix this problem as it seems to be server-side and seem’s to have started after I brought an Item of the in-game store during a promotion some months ago now, which I am now using ( Mount) but every day I log on I get the message, on every char even after changing zone or using a flight point… Kind of desprate now, as cant get any help from anywhere even after using support :frowning:

Can You fix lags in Korthia and The Maw at last!?

I am 80 kyrian renown, today on 9.1.5 release date went to the covenant vendors in Oribos, switched to Necrolord now I am renown 1. Blizzard what did you mess up again seriously?

I dont understand why they unpinned this thread, tis a great thread

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We miss ya dude

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I agree. It would save everyone a lot of time :slight_smile:

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