Stormscale down?

Petergrippín-stormscale · August 21, 2021, 2:08pm

I’m able to log into other servers but when I log on Stormscale I don’t see any of my characters, just a black screen and eventually the message “error retrieving character list”

Thunderstout-draenor · August 21, 2021, 2:09pm

I have the same problem

Blacksickle-bladefist · August 21, 2021, 2:10pm

Same here was busy doing bosses then bam kicked me out can select one of my alts from a different realm

Feelthatheal-defias-brotherhood · August 21, 2021, 2:10pm

Im not even getting error. Mines just blank screen. Other characters on other servers load, so im guessing is problem on Stormscale

Hunntras-baelgun · August 21, 2021, 2:10pm

Same, game froze and I got disconnected. Tried logging back in but characters didn’t show up. Tried other realms-can log in with characters there. Tried again on Stormscale and got the message “Error retrieving character list”.

Tazmaniski-stormscale · August 21, 2021, 2:11pm

same here.

Fandago-stormscale · August 21, 2021, 2:13pm

Same. Can log with all my toons in other servers but not on Stormscale.

Edit: It’s back up for me with a 2-3 min rollback.

Sekhbet-stormscale · August 21, 2021, 2:14pm

Was able to log back in again now . But not where I got disconnected.

Bibulka-defias-brotherhood · August 24, 2021, 9:59pm

Same, game froze Tried again on Stormscale and got the message “Error retrieving character list”. What i have to do now?

Tyrskorn · August 25, 2021, 1:38pm

Hi there,

Looking at the older reports it seems there was a hiccup though with a recovery shortly after.

@Bibulka If you’re still having issues or run into this more frequently, I’d recommend the troubleshooting steps on this page: