Strange "LAG" Just appeared

Support Technical Support
1

Hi!

I have encountered a strange lag that simply will not go away.
My MS is fine and stable around 30 and I can Interact with the NPCs and enemies in the world.
However when I do stuff lilke Mount up I get the speedbuff but my character simply runs faster or when I stealth it´s the same animation as when unstealthed.
Combat will only go away sometimes, health/mana/combopoints wont update properly. Quest objetives misses updates sometimes.

I have gone trough and checked all the connection guides blizzard has to offer and nothing has helped.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus. com [192.168.1.1]
2 <1 ms * * 185.242.228.65
3 21 ms 21 ms 21 ms po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 9 ms 10 ms 9 ms xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 21 ms 20 ms 20 ms xe-0-1-7.ams-evo.nl.obenetwork .net [46.227.64.238]
6 21 ms 21 ms 21 ms 80.249.208.83
7 22 ms 23 ms 22 ms ae1-br01-eqam1.as57976. net [137.221.78.33]
8 21 ms 22 ms 21 ms et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
9 23 ms 21 ms 22 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus. com [192.168.1.1]
2 11 ms <1 ms <1 ms 185.242.228.65
3 21 ms 21 ms 20 ms po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 10 ms 10 ms 10 ms xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 21 ms 21 ms 20 ms xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
6 21 ms 22 ms 22 ms 80.249.208.83
7 22 ms 21 ms 22 ms ae1-br01-eqam1.as57976. net [137.221.78.33]
8 21 ms 21 ms 21 ms et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
9 23 ms 22 ms 21 ms 137.221.66.45
10 22 ms 21 ms 21 ms 185.60.112.158

Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus. com [192.168.1.1]
2 <1 ms <1 ms <1 ms 185.242.228.65
3 21 ms 20 ms 20 ms po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 10 ms 9 ms 9 ms xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 20 ms 20 ms 20 ms xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
6 21 ms 21 ms 22 ms 80.249.208.83
7 30 ms 30 ms 31 ms ae1-br02-eqam1.as57976. net [137.221.78.35]
8 35 ms 35 ms 35 ms et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
9 30 ms 32 ms 31 ms be2-pe01-eqpa4.as57976. net [137.221.77.71]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Computer-Desktop [192.168.1.172]
1 router.asus. com [192.168.1.1]
2 * 185.242.228.65
3 po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
6 80.249.208.83
7 ae1-br01-eqam1.as57976. net [137.221.78.33]
8 et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
9 185.60.112.157

Computing statistics for 225 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Computer-Desktop [192.168.1.172]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.asus. com [192.168.1.1]
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% 185.242.228.65
0/ 100 = 0% |
3 6ms 0/ 100 = 0% 0/ 100 = 0% po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
0/ 100 = 0% |
4 15ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
0/ 100 = 0% |
5 24ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% 80.249.208.83
0/ 100 = 0% |
7 28ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqam1.as57976. net [137.221.78.33]
0/ 100 = 0% |
8 21ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
0/ 100 = 0% |
9 21ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

0 Computer-Desktop [192.168.1.172]
1 router.asus. com [192.168.1.1]
2 185.242.228.65
3 po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
6 80.249.208.83
7 ae1-br01-eqam1.as57976. net [137.221.78.33]
8 et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
9 137.221.66.45
10 185.60.112.158

Computing statistics for 250 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Computer-Desktop [192.168.1.172]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.asus. com [192.168.1.1]
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% 185.242.228.65
0/ 100 = 0% |
3 12ms 0/ 100 = 0% 0/ 100 = 0% po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
0/ 100 = 0% |
4 16ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
0/ 100 = 0% |
5 25ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% 80.249.208.83
0/ 100 = 0% |
7 25ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqam1.as57976. net [137.221.78.33]
0/ 100 = 0% |
8 21ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
0/ 100 = 0% |
9 — 100/ 100 =100% 100/ 100 =100% 137.221.66.45
0/ 100 = 0% |
10 21ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.158

Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

0 Computer-Desktop [192.168.1.172]
1 router.asus. com [192.168.1.1]
2 185.242.228.65
3 po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
4 xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
5 xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
6 80.249.208.83
7 ae1-br02-eqam1.as57976. net [137.221.78.35]
8 et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
9 be2-pe01-eqpa4.as57976. net [137.221.77.71]
10 * * *
Computing statistics for 225 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Computer-Desktop [192.168.1.172]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% router.asus. com [192.168.1.1]
0/ 100 = 0% |
2 4ms 0/ 100 = 0% 0/ 100 = 0% 185.242.228.65
0/ 100 = 0% |
3 7ms 1/ 100 = 1% 1/ 100 = 1% po1.sth3-cr1.se.obenetwork. net [46.227.64.21]
0/ 100 = 0% |
4 21ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.mal-vg4.se.obenetwork. net [46.227.64.47]
0/ 100 = 0% |
5 23ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7.ams-evo.nl.obenetwork. net [46.227.64.238]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% 80.249.208.83
0/ 100 = 0% |
7 24ms 0/ 100 = 0% 0/ 100 = 0% ae1-br02-eqam1.as57976. net [137.221.78.35]
0/ 100 = 0% |
8 39ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
100/ 100 =100% |
9 — 100/ 100 =100% 0/ 100 = 0% be2-pe01-eqpa4.as57976. net [137.221.77.71]

Trace complete.

3 Likes
2

Same here as DH.
Mount up does not show - I can run faster and double jump (not glide though)
I order to be able to fight, I have to right click the mount icon on the buffs list.
MS is perfectly normal. It just stays like this forever if I do not take any action.

Quest givers do not update unless I go really far from them and the zone phases out.

I even died and could not get back alive.
I accepted the get back to life when over my corpse - yet the world was grayed out. Return to graveyard button would not do anything. Mobs could see me however it was absorbing all incoming damage (I guess you cannot die twice)
As soon as I got out of the area - I got back to life… and yet the life bar does not update properly either as I died instantly from full life in the first place.

Not to mention flight path… I am swimming in the air like Peter Pan here all the way till I reach my destination.

Selling items to vendor does not update the gold amount you have.

This is happening in Voldun for me - not sure if it is an area specific issue.

3

I got the same issue same as you guys… Like 20 mins ago. No idea whats going on. I thought its my iNet but ms, packets, everything is completely fine

4

Same here about 20 mins ago as well in Zuldazar. Running at mount speed with no mount showing up, unable to turn in quests, fury not generating properly, getting stuck in demon form after using eyebeam but unable to use attacks, etc. Also had an issue where I could only move forward, mouse and keys did nothing, lasted a couple of minutes and nearly got me killed.

Apparently this has been going on a while, there’s a big thread on the US forums about it.

5

I had this, I fixed it by turning off optimize network for speed, now i can mount up , no more invisible mount. And restarting the game.

6

I’ve just had this issue start happening to me in the past half hour. I can’t heal up to full, flight paths just have me flying through the air, mounts won’t show up.

7

Just had this again tonight on my DH, submitted a bug report. It makes the game unplayable so I gave up for the night. First symptom was getting stuck in demon form after using eyebeam, got progressively worse from there.

8

Having the same issue AGAIN tonight, same character, around the same time. Is anyone looking into this issue? It’d be nice to know something is being done to fix it, there’s no point continuing a subscription to a game this badly broken. At least with all the other bugs the game continues to be playable.

9

I am still having the same issue but the strangest thing is that it seems to be class related, meaning that it only pops on my DH and it is STILL happening. Exact same issues : mount not show, npcs not responding, quests not working. My DH is my alliance main so this is really annoying.
Blizzard can we have some feedback over this issue?

10

I’ve had the same problem now happening on several days. Playing as my monk, chi not generating, I seem to be in constant combat despite not having any hostile mobs around, the “red screen” if close to death won’t dissappear despite health being full, can turn in quests, but the rewards don’t show up in inventory, and the list just goes on. Reported the issue forward.
This lag and bugging makes the game unplayable at the current state.

11

Hello. I have the same issue for 3 nights in a row. Only happens on Alliance characters and especially on Tiragarde Sound. Any ETA or fix about what we should do about this?

12

It’s character specific for me too as far as I know, again with my Demon Hunter. It seems to be mostly characters who use combo points or have to generate fury etc to attack. It just doesn’t update properly.

13

This keeps happening to me too. I might have to simply relog about every 30mins to fix this when it starts to happen.

Sometimes I can go for very long time without it happening at all, but once it does, it will keep happening for a while roughly every 20-30mins. Just an estimate based on feelings, but it happens often.

Everything breaks. I can only use abilities that dont use resources since resource generating abilities dont generate resources. Any animations except autoattack dont seem to happen either. No quests progress/completion gets updated. Basically only thing that works is taht I can walk around and autoattack enemies + use ablities that dont use any resources.

Only way to make it go away is to relog.

This is just one more form of problems with performance. From since bfa launch there is lag and other such things. Fix plz.

14

I have some wierd behavior going on aswel. Mostly when i mount up then my mount doesnt show up also accepting and turning in quests takes ages to load also looting takes longer then normal. For now i am going to get some sleep and hope its fixed tomorow.

15

When it happens I log out, delete cache and relog.
To me seems to happen after I accept quests, on my DH happened while questing in Nazmir and Voldun and on my Monk just in Nazmir so far.

16

Had this happening on rogue the other day, it stopped when I joined a group on another server.

17

Locking this thread as we are keeping an eye on things in this thread here.

Have a few seconds to spare? Let me know how I’m doing!