Hello. I have a problem with a subscription based on a payment that went through, the money was deducted, it just doesn’t show up in my Transaction History. In the email I received from blizzard, it says that I bought a 1 month sub in 02 May 2024 10:29 am (PST)
Which Expires 02 May 2024 11:51 am (PST)
The ticket waiting time is 3 days and I don’t know how else I could deal with it. Thanks
Hi Geekinn,
If there is no order in your transaction history, you would have either completed it on another account, or the charge you’re seeing on your statement is just a temporary authorization hold.
Keep in mind that if you’re adding a subscription while you still have active game time, you won’t be charged until more time is needed. As a result, if you cancel the subscription before that you would end up with no actual order and only the authorization hold.
You can read more about this in the support articles below:
and
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You need to post on the US forums for a US accounts, EU accounts should be in CEST or BST.
Can you log in and play on that Warrior?