Subscription


#1

renewed my subscription, the email said it was successful but my characters are still inactive.
what do i do?please help.


(Trovlak) #2

It will also have told you that it takes up to 24 hours to fully process. But people never bother to fully read the thing.


#3

wife is having the same issue, money was requested and taken from her bank but they haven’t completed the payment. (Bank confirmed this)


(Trovlak) #4

Again, it takes up to 24 hours for payments to complete processing.


#5

Trovlak we know, but the other 1,000 times people do this it’s always instant, so I am guessing something is up the payment system as they are also having issues with the gear store.


#6

Hey Neoad,

it seems the payment has gone through now and the gametime is active. As Trovlak mentioned, it can take up to 24 hours to complete, although it is a fair bit quicker most of the time.


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