Hello, I made a support ticket about 3 hours ago about an issue that has resulted in the stalling my characters progression.
Would you be able to advise when I can get a response, so I can continue to progress my character. Thank you.
Thank you.
I guess they reply late because it’s the weekend. I’ve been waiting for an answer for 5 hours for my problem.
Well it says 13 days, which is unacceptable really.
But 3-5 is long enough really.
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Waiting for their response for 21 hrs straight)))
After 8 hours of waiting, I got bored and cancelled the ticket.
I decided to work with what I have, as I just want to be able to carry on with my game.
I am extremely disappointed that this small matter was not resolved within a reasonable time frame.