Swift Windsteed Mount I did not receive

Good evening;

I have a problem with the drops on twitch I got pet and the fireworks and the fel drake but I didn’t get the Swift Windsteed Mount on twitch I already put it as claim but in the game the mount doesn’t show up.
Can you help me please.

Oh my friend welcome aboard to the one that has the same problem gm doesn’t help too guess we can give up on it😑

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