When trying to open the game, met with the error:
"The CAS system was unable to initialize: Unable to initialize CAS from build info file. Code version does not match .build.info.
Unable to initialize CAS from patch service: provided version info string(s). VersionInfo:eu. CDNinfo: eu"
Win10 PC
The steps on https://us.battle.net/support/en/article/13934 have not worked.
RESOLUTION
I have found a resolution for this issue.
The problem was in the hidden .build.info file in the World of Warcraft folder.
- Make sure show hidden files is enabled on File explorer
- Open .build.info file > MAKE A COPY OF THIS JUST IN CASE
- For patch 10.0.0.46313 (bottom left of battle.net launcher) edit the .build.info. file as follows:
On the retail line replace the 1st 3 hashes with: eu|1|a98bc63156e62945604ec3260ae30f0d|bd54b458762f2dd342762eb2b81ce24d|1c70c62fb5f235494c247f340312c177|
Change the build version at the end of the line to: 10.0.0.46313- Save the file
- Relaunch WOW