Thank you for that answer, I thought I was going crazy!
I don’t think it’s a mistake. They are evading every question I ask about this matter, and I don’t understand why they just can’t tell me if it’s allowed or not.
The reason why this is so important to me, is because I make a bit of gold selling netherweave bags on a few realms. I buy them cheap, and then sell them a little bit higher. The last half year (even a bit longer i think) on every realm I play, I see people show up that always put one or two bags up for those ridiculous prices. No clue why cause no one would buy a 16-slot bag for almost half a million. Yet every day they are there. Every. Single. Day.
Not only that; the same people are doing it on pretty much every consumable there is too: pots, flasks, drums, herbs, even stuff from previous tiers or previous expansions, you name it. Makes zero sense to me and since the very same people do it on multiple realms too (always the same prices or the similar names, so clearly the same ppl), so that must take quite a bit of time too, doing that repeatedly every single day for hundreds or more items on many different realms.
I don’t understand what they gain from it, but it ticks me off as far as netherweave bags are concerned, so I tried to discourage them by always posting a bag for the same price as them (since last posted sells first). Kept this up for about a month or two.
Then suddenly I got hit with a 3day ban for “trading ingame items for rl-currency”. Obviously I appealed to the ticket, but I only got a standard answer that “we had a team of specialists investigating this case and verifying the penalty was correctly applied”. They only said “we have found consistent evidence that you were in breach of the code of conduct and terms of use of Blizzard” and linked me those same links to legal documentation, but with no further information on what that I supposedly did wrong.
Now I’m 100% sure that they did not examine it and that there is no proof SINCE I DON’T TRADE RL MONEY FOR GOLD. Never did and never will.
I tried to figure out what exactly I did that makes them think I sell or buy gold, but they didn’t want to answer me: “To provide any further details would be providing information to the cheating community which would empower them to further adapt their methods to avoid detection.” so up til this day I still don’t know what it is that I supposedly did wrong.
The only thing I can guess is that it has to do something with those netherweave bags, since other than my weekly stuff for raiding, that’s pretty much all I do these days in the game now at end of expansion.
I thought maybe one of them sold and maybe that’s why they think it must be a rl money trade for a ridiculous price like that, so when my ban ended I checked to see if that was the case, but nope. Nothing had sold, so that can’t be the reason either.
Every ticket I have tried to open about the matter, gets deflected with standard answers or links and closed. I don’t get to talk to gm other than the ticket system and was told there is no one else I can voice my concerns to. I’ve stayed polite in every single ticket, but I get nowhere.
I know it was only a 3 day ban and not a big deal (even though it really upsets me to get accused of something I didn’t do), but what if they permaban me next for the same thing -whatever it is? I already found out that in case of a ban there literaly is no one to turn to or to appeal your ticket to. Only standard robotized copy-paste answers and no one that you can talk to or that will even tell you what is allowed or not.
As of today I still don’t know what it is I’m supposed to avoid, so I’m starting to ask for specific things if it’s allowed or not. But even that they won’t answer.
I feel very dejected atm and don’t really know what to do anymore.
