So my friend is new to WoW and and just hit level 21. I bought him some mounts but he for some reason cannot learn them, actually he cannot learn any mounts at all… not even the basic vendor ones. He automatically learned Apprentice riding, and we also tried buying Journeyman riding from the riding trainer but the problem is still there. We even made another character and leveled to 10 and it doesnt work on that one either… what the heck is the problem?
I saw some post about having to be level 60 to mount apparently but that literally makes no sense. Imagine a player new to WoW questing outside and he gotta literally run everywhere instead of being able to mount…
He is subscribed FYI, not a trial account. Please can someone help? 
Is there are “Requires Expert riding” or requires something else?
It’s difficult to say without you giving his race and the name of the mounts. Remember some need Exalted with the right faction.
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His character now is level 16 pandaren. We tried making him buy the pandaren racial turtle mount earlier and he could buy it but could not learn it, just like the othet mounts I bought for him. Red text saying “This mount cannot be equipped”
There are 2 different classes of mounts right? Blue and purple? Do you know what the level requirement is for each of them? Maybe this could be why?
You need to complete the instancized Pandaren start zone before you can use any mounts as a Pandaren.
We already did. And we also did it on the draeneis.
Can a gamemaster just confirm how learning to ride a mount works for a completely new account in wow? Cause nothing makes sense about this.
There are no Gamemasters on the forums, only Community Managers.
The CM’s may have information, but if you want to discuss it with a Gamemaster, the only way to do that, is via a ticket.
Okay ill help him create a ticket about not getting the Learn to ride quest. It seems like new players in wow must turn that quest in before they can learn mounts…
That seems an odd message to get as you don’t equip them, you learn them. Unless they have changed it i’m sure it would usually say something like “You don’t meet the requirements” or similar if you can’t learn it due to skill, rep or level.
Just to rule out the obvious: is your friend right clicking the mount in the inventory to learn it rather than trying to equip it in some invnetory slot or dragging to action bar and clicking it from there?
I was literally thinking he was doing something wrong cause it made no sense to me so I told him to film it and yeah I can confirm he is doing nothing wrong. He gets the this item cannot be equipped message in red everytime he rightclicks a mount in his backpack. Tooltip does not indicate that hes missing any requirements either.
I made him show me his spellbook and he does infact have apprentice riding. There’s no other explanation other than this being some technical issue affected by something outside the game rather than any issue in-game. I have told him that try on his other computer tomorrow. i’ll update if it works
Since 10.1.5 riding skills would be learned automatically as you level up, details here:
It sounds like you’ve covered all the basic stuff though, but without the specific character details it’s hard to investigate further.
I see you already showed him how to make a ticket, which is great and hopefully a GM can help take a look at what’s going on soon enough!
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