Made a ticket for this (Ticket Number: EU99371382) and it was advised to post it here too:
–
According to your Dungeon Journal, the boss Asaad in Vortex Pinnacle is supposed to drop the bow called “Thundercall”. However, there have been no reported drops after Vortex Pinnacle was in the M+ season last year.
I put in the effort:
Myself i have done 200 runs the last month (40 days of 5 runs every single day)
https imgur com / a / w8pRwYW
(Keep getting error i cannot add link in somehow, so hope you can open it like this.)
Every other item dropped at least 33 times, most way over 40 times. But not a single Thundercall.
if it was a 3% drop, 99.8% of the people would have received it in that time. But it’s not just me, noone is getting it.
AllTheThings addon has also listed it as ‘unobtainable’
So please either update the Dungeon journal and remove the item or check why it is not dropping. Simply saying “yea it drops, it’s just rare” is not sufficient anymore in this case.
Thank you,
Xilivash-AzjolNerub.
–
GM response:
Greetings, valiant adventurer xxxxxx! I am Game Master xxxxxx, here to lend my assistance as you navigate the vast world before you. Whatever challenges you may face, I am at your service to provide guidance and support on your journey.
I appreciate the dedication you’ve shown in investigating this issue so thoroughly, running Vortex Pinnacle 200 times and backing it with detailed data truly reflects a remarkable level of commitment. It’s understandable to expect that level of effort to yield clearer results, especially when the Dungeon Journal lists Thundercall as a potential drop.
Based on what you’ve shared, it does appear that something may not be functioning as intended. The best course of action here is to report this in our official forums, where our developers regularly monitor reports and have access to the tools needed to investigate, correct item drop issues and also be able to apply compensations when necessary. I’ll also be reporting this case on my end to help increase its visibility and ensure it’s brought to the right team’s attention.
Before I go, I couldn’t help but notice that you are one of our veteran players. I just want to express our heartfelt appreciation for your unwavering support and dedication as an OG WoW player.
I appreciate your understanding and patience regarding this annoying issue. If you need any further assistance, feel free to let us know!
Kind regards!
GM xxxxxx