Transfer aborted: instance not found. Blizzard, enough, fix it

Support Technical Support
1

Hi all.

Since Shadowlands release me, and dozens of players are suffering of this technical issue.

What is it? : When you’re in a loading screen or a fly path you dont enter to the instance or you get thrown off the fly path mount (Mostly to the time-in-between).

Why is it that bad?: It is not that bad when you’re entering an instance or flying, because you can just try it again or just sickness I guess, but when it comes to PvP its a pain, not only because you cant enter the BG-RatedBG or Arena, but because you get Deserter 1min, 5min, 15min + the loss of the rating, making it unplayable.

I’ve been contacting technical support for like 10 tickets now, with its 10 days of answer time. Mostly they said is:
-Repair WoW with the tool.
-Delete Interface, WTF and Addons in order to reset the UI.
-Do a MSInfo and Dxdiag and share it to them.(No issues found)
-Disable Firewall (Router one and windows one)
-Use an VPN (This worked but not fair I should be using a VPN extra paid service to just play a game that already has a suscription)
-Contact my ISP in order to get it fixed (Carrier found no Issues)
-Run the MSinfo and Dxdiag on the VPN(Again, as the first one, no issues)
-Changed DNS, released and renewed my IP.
-Turned off my Router for 20 minutes in order to get a new IP.
-I Even reinstalled WoW in another SSD.

Nothing of this worked for me. And I know most of the people that is having this issue neither.

It is not our carrier, not our pcs, not our IPs, nothing that comes from us. My problems started when Shadowlands was released, before it I was playing BFA without any issue. And yeah, im not wasting my phone internet just to play the game.

So, for this Blizzard, I say enough, get your workers on the work and fix this issue. Or at least if you gonna last 5 months on it revoke the deserter error that IMO its an antique that should be removed at this point. If you’re doing 2s or 3s with your friends and you couldnt get into it, you shouldnt be penalized X2 rating and time-wise. Let us at least lose a game, lose the rating but also queue up again inmediatly.

Im really tired of trying to deal with bugs, problems like retail its a bargain copy that you find on a market. We’re wasting paid suscriptions and time.

edit: to clarify, there is people that stated on forum that they even changed internet provider without any solution on this, so no, its not on my side neither of anyone but blizzard. My guess is that they have problems with some IPs.

8 Likes
2

I was playing Shadowlands since release without any problems. Today this issue started an it’s getting worse.

Everytime I try to fly to a zone, I’m getting thrown of the flight path and spawn in Oribos after waiting for a minute to die.

2 Likes
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Yeah, I guess its most of us problem and not Blizzard’s yet there is not a single blue post clarifying how to solve this or if they’re working on fixing it.

4

I started to have this issue since yesterday. Zoning is hard, taking a flight to another zone makes you dismount and you drop into the void, disconnects all over the place. My PC even did a reboot by itself once yesterday when the issue occurred.

5

For me it started after the first server restart: the first few days were fine, but after the first restart it’s been a constant issue, and I have tried everything. I guess it’s server load related and will improve over time, but it’s extremely frustrating.

6

LOL, I just had the issue when jumping to the maw. Now I’m falling for eternity. I can’t log-out or exit the game :P.

1 Like
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Their only solution will be using the character stuck mechanic they have. Go to their page, select your character and bump, you’re dead in durotar kek another 10 minutes wasted. All over gain like this. I wont see you trying doing skirmishes, jesus its impossible even to make the weekly 1500 honor quest.

Would like you guys to forward this and start making tickets so they start fixing the problem. Every expansion (apparently) had this kind of issues, you just have to type the instance aborted thingy in google and you will find lots of forum posts about this. They didnt even notice this is a problem, as i said in my First post they think its our problem related thing.

Thanks Reinhijks for closing the thread, useless moderator.

1 Like