Transfer Aborted: Instance not found

Like for real get like 5 of thous plaing Arenes geting in or out , what is wrong with this game ?

I’m experiencing this form about a week. What region are you and who’s your ISP provider?

Poland, Orange

and another 3 times today , Transfer aborted instance not found in aremas , turnet off all addon styl get it

I’m from Poland too, and same provider - Orange. What regiona are you exactly, I’m in Szczecin. Wondering is it local or maybe more wide spread across the country.

Any chance we could get a blue answer in that case please?

Poznan, have this problem since few days, mostly in entering arenas or bgs, every like 20-30 arenas get like “Transfer aborted instance not found”

I have this from about 7 days. Odd thing is my connection is very stable and preety low pings: home 55 and world 54 all the time.

Heya Folks,

Transfer aborted is most often caused by UI corruption and resetting your games UI to it’s defaults will often address this. The other cause is ISP level peering/routing issues to particular game servers. You can sometimes work around this with a different DNS such as googles but it may be part of a larger issue that an ISP may need to resolve.

If you are both on the same ISP, it would be worthwhile reaching out to them as this could be a strong indicator of this ISP level issue.

Hey Mosinathus,

Could you please be more specific about contacting with the ISP provider? Not quite sure about what should I ask them and what should they do/check in that case. Thanks.

I’m experiencing same issue for at least a week now. I’m also using Orange ISP as other people who wrote here. It basically happens everywhere: entering raids, portals, bgs, arenas, dungeons. Connection doesn’t drop and I don’t experience any kind of disconnects. Also disabling UI didn’t help at all.

Hello everyone,

I called to Orange today and told them what is happening, so they know about it. I suggest you do the same. Hopefully they fix it faster if there will be more reports.

This has just started happening for me today. Trying to enter my Legion Class Order Hall. I’m from the UK and use a totally different ISP to all of you(Zen Internet). So I don’t think it’s an ISP issue.

After 34 attempts, the load screen finally progressed and I was able to travel through the portal.

Same here and im from Italy… Think is some kind of problem on thyre side right now

i am literly stuck in Deepholme, cant cast or shapshift, no npcs in the towns or on the boat. Constant “Instance not found” messages.

Same here, France. Well I’m gonna play some other games then :stuck_out_tongue:

Everyone outside necrotic wake (around 30 people) on Twisting Nether getting “Additional instances cannot be launched” error now when trying to enter.

mists here, welcome in peak time evening before reset :smiley: also ~20-30 ppl here on my shard

Thats something else what you experiencing i think. Post is about Transfer Aborted: Instance not found and it can happend not only when entering an instance but also using portals to anywhere actually or jumping to the Maw for example which was happening in my case from about 8 days.

Right now I realy don’t know if I should keep calling my ISP since there is more people from other countries experiencing this… Totally confused.

Have you tried using the Google / Cloudflare DNS like the staff suggested?

Used Google DNS and still getting Transfer aborted: Instance not found when yousing portals.

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