Transmog appearance missing

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1

I recently unlocked the acheivement Dragonflight Season 2 Hero, which awards you with an Obsidian Aspectral Earthstone. This item unlocks an account wide second version of the colour tints for the set items you have collected for specific items (shoulders, helms and sometimes belts, etc). These second versions, which are added to your appearances collection, have additional glow effects.

I have collected a number of shoulder appearances for my druid’s tier set. When I unlocked the new glow effect versions with the Obsidian Aspectral Earthstone, each of my set items had an additional version with the glow effect added to my appearances, except for one.

One of the shoulder appearances I have collected on my druid should have an additional version which should have a glow effect, but this has not become available. The item is one of the versions of Mantle of the Autumn Blaze.

Just in case this matters, I got the pvp green tint of the Mantle of Autumn Blaze as a set item from the vault.

Has anyone else had this issue? Does anyone know a work-around? When I made a ticket, the Bliz support team said, ‘We can’t really verify from our end. We’re unable to check which effects are available for items on the transmogrifier.’

2

Hey Valrek,

Depending on when you earned it, you may have received the reward in your mailbox, in-game.

If you’re still missing it, please do open a ticket in-game so that we can double-check what happened. :slight_smile:

3

I have opened a ticket and the Bliz reps have said they are unable to check the transmogs. Is there any other way someone can help me?

Just to confirm, I have all the required items. I have used the item you get for the achievement that unlocks additional appearances, and all the other appearances that should be available, are. I would post a picture to make this much clearer if I could include links or upload but I can’t seem to find any way of doing that.

4

Hey hey, is this still actual?
I had the same thing now as I was collecting all the druid appearances for the normal and raid finder tier set. I catalysted them today, as the season has ended and its for free, and i did not unlock the mythic look for the normal version of the set.

5

This bug was fixed back in May, Craymore. If you encounter a similar issue, please do open a new thread.

Thank you. :pray: