Twitch Drop - Ghastly Charger claimed, but reward still not in game

I have claimed twitch drop Ghastly Charger on conected twitch account a month ago and i am still not able to see the reward in game.

Hi there Cedivh,

Unfortunately Customer Support cannot manually verify or grant viewer rewards.

I realize this promotion has been over for a while already, but if you do have problems with rewards in the future, you can find more info and troubleshooting steps over here: