Unable to open WoW. Black screen and an infinite mouse loader followed by unresponsive error

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I had an update last night but it did not fix the issue. I’m assuming it’s a separate update not related to this, as the versions do not match.

I’m running:

  • Core Agent 2023.2.1.6
  • Sophos Intercept X 2023.2.1.6

And in the US forum post, Chopheadoff reports he has it running with:

  • Core Agent FTS 2023.2.1.14-MR1
  • Sophos Intercept X FTS 2023.2.1.16-MR1

Which seems to me like they are beta versions which are not distributed publically yet.

Patience is key here, unfortunately. No need to discuss dx11 or other fixes as everyone both here and in the US has already tried those.

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