Unable to Top Up Battle.net Balance – Payment Error (Web & App)

Sup,

I’m unable to add funds to my Battle.net balance through both the website and the Battle.net app.

In the browser, I get this error: “Sorry, we’re unable to complete your payment. We’re sorry, but we were unable to complete payment on your order. Please confirm your payment information before retrying your order.” I’ve double-checked my payment details, and everything is correct.

In the Battle.net app, I see: “We couldn’t load that. We’re having problems loading some content. Error code: BLZBNTBNA000007D0 (2404).”

I’ve already tried:

  • Using different payment methods.

  • Clearing browser cache/cookies.

  • Restarting the app and launcher.

  • Checking for service outages (none found).

Also
The mobile site accepts payment, but the money gets returned to my card after some time.

The issue is resolved, the topic can be closed.