Unable to transfer due to mailbox bug

Hello,

I am trying to transfer my character Tzakeja, Golemag EU - to Ashbringer EU using the free transfer service.

For some reason it is telling me that it cannot do it due to an error - the mailbox has mail and I must clear it before transfering.

I don’t have any mail in that inbox at all, I have deleted all old mail, yet the problem persists.

Please help!

2 Likes

i got the same problem. i want to transfer my Char Haaskeer from Razorfen (GER) to Lakeshire (GER), because the server is going offline. and i cant transfer becauser it says i got mail.

Please don’t resurrect old topics. For more information about this, see the support article here:

If you need further assistance, don’t hesitate to contact support directly with a ticket.