Unobtainable Fractured Sparks of Fortune

Thank you for testing the macro! Unfortunately, there may be an issue if it is returning 0 as a result. I can confirm that your character is currently at 4/4 with this currency, which means that you should have obtained 4 drops + 2 from the two quests.

I’ve removed the macro from my previous answer to avoid causing more confusion, if it’s not working correctly for some people.

We’ve verified that some people in this very thread (if you read my previous messages), as well several players who contacted game masters via a ticket (and who claimed to be missing Fractured Sparks), were in fact not missing any at the time that they reported having an issue.

We’ve also verified that some players appeared to be missing a Fractured Spark due to a bug with the quest A Sparkling Fortune, which had been confirmed by our developers.

And finally, we’ve seen some players who appear to be stuck in their weekly progress, and are not receiving new Fractured Sparks despite completing their weekly activities. We currently do not have a solution for this. If we believed that all players reporting this issue were mistaken, or misunderstood how the system worked, we would have said so, and we would have explained the source of the confusion.

Our developers are currently investigating different causes, but no bug has been confirmed so far (and because I have to say it every time, it’s not because a bug isn’t confirmed, that it doesn’t exist - it simply means that a bug has to be reproduced internally / found before it can be fixed).

TLDR: Our developers are still investigating this issue. If you believe that you’re affected, please do keep reporting it (be it on the forums, or via the in-game tool), and please do provide as much information as possible.

Thank you!

3 Likes