My husband and I have been experiencing extremely high latency over the last 2-3 days, sometimes up to 500ms or more. We are both using wired connections to our 1GB router and usually get about 90ms on average. Different computers/OS’s. Contacted our ISP and went through every troubleshooting option to no avail. Broke IP lease, reset router, updated drivers, changed DNS, used a VPN, etc. Problem isn’t on their end.
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Date & Time of Problem: Apr 22-25 2020, intermittent
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Your ISP Name: Verizon FiOs.
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Your Connection Type: Wired. 940/880
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Traceroute and MTR:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.307 ms 0.289 ms 0.284 ms
2 37.244.24.131 (37.244.24.131) 0.520 ms 0.617 ms 0.715 ms
3 Blizzard Blizzard 1.132 ms 1.189 ms 1.242 ms
4 137.221.66.42 (137.221.66.42) 0.906 ms 0.910 ms 0.907 ms
5 137.221.78.84 (137.221.78.84) 5.472 ms 5.488 ms 5.489 ms
6 137.221.78.34 (137.221.78.34) 1.190 ms 1.169 ms 1.136 ms
7 adm-b2-link.telia.net (62.115.178.202) 1.005 ms 1.227 ms 1.206 ms
8 213.155.137.210 (213.155.137.210) 95.690 ms 95.833 ms 95.875 ms
9 prs-bb3-link.telia.net (62.115.121.155) 95.667 ms 95.825 ms 95.767 ms
10 ash-bb2-link.telia.net (62.115.112.242) 91.858 ms 91.794 ms 91.774 ms
11 ash-b1-link.telia.net (62.115.143.121) 91.799 ms 91.967 ms 91.973 ms
12 80.239.135.179 (80.239.135.179) 91.702 ms 91.908 ms 91.905 ms
13 * * *
14 ae203-0.NWRKNJ-VFTTP-363.verizon-gni.net (100.41.200.155) 97.922 ms 97.908 ms 97.886 ms
15 pool-71-172-41-195.nwrknj.fios.verizon (71.172.41.195) 100.717 ms 100.708 ms 99.310 ms
24/04/2020 23:08:46 UTC
--------------------
TRACEROUTE:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.303 ms 0.299 ms 0.298 ms
2 37.244.24.131 (37.244.24.131) 1.183 ms 1.189 ms 1.189 ms
3 Blizzard Blizzard 1.841 ms 1.841 ms 1.845 ms
4 137.221.66.42 (137.221.66.42) 1.791 ms 1.815 ms 1.817 ms
5 137.221.78.84 (137.221.78.84) 3.921 ms 3.921 ms 3.921 ms
6 137.221.78.34 (137.221.78.34) 1.167 ms 1.619 ms 1.656 ms
7 adm-b2-link.telia (62.115.178.202) 1.597 ms 1.057 ms 1.067 ms
8 213.155.137.210 (213.155.137.210) 95.773 ms 95.931 ms 96.042 ms
9 prs-bb3-link.telianet (62.115.121.155) 96.048 ms 96.045 ms 95.955 ms
10 ash-bb2-link.telianet (62.115.112.242) 92.196 ms 91.721 ms 91.873 ms
11 ash-b1-link.telianet (62.115.143.121) 91.830 ms 91.906 ms 92.139 ms
12 80.239.135.179 (80.239.135.179) 91.684 ms 91.676 ms 91.675 ms
13 * * *
14 ae203-0.NWRKNJ-VFTTP-363.verizon-gninet (100.41.200.155) 98.016 ms 98.010 ms 97.917 ms
15 pool-71-172-41-195.nwrknj.fios.verizonnet (71.172.41.195) 99.603 ms 99.343 ms 98.579 ms
24/04/2020 23:08:46 UTC
--------------------
TRACEROUTE:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.310 ms 0.296 ms 0.295 ms
2 37.244.24.131 (37.244.24.131) 0.577 ms 0.630 ms 0.643 ms
3 Blizzard Blizzard 1.046 ms 1.046 ms 1.047 ms
4 137.221.66.42 (137.221.66.42) 1.006 ms 1.019 ms 1.022 ms
5 137.221.78.84 (137.221.78.84) 2.281 ms 2.280 ms 2.279 ms
6 137.221.78.34 (137.221.78.34) 2.243 ms 1.417 ms 1.396 ms
7 adm-b2-link.telianet (62.115.178.202) 0.845 ms 1.516 ms 1.562 ms
8 213.155.137.210 (213.155.137.210) 95.970 ms 96.176 ms 96.181 ms
9 prs-bb3-link.telianet (62.115.121.155) 96.013 ms 95.881 ms 95.922 ms
10 ash-bb2-link.telianet (62.115.112.242) 91.633 ms 91.623 ms 91.958 ms
11 ash-b1-link.telianet (62.115.143.121) 91.675 ms 92.047 ms 92.047 ms
12 80.239.135.179 (80.239.135.179) 91.742 ms 92.060 ms 92.044 ms
13 * * *
14 ae203-0.NWRKNJ-VFTTP-363.verizon-gni.net (100.41.200.155) 98.008 ms 97.816 ms 97.971 ms
15 pool-71-172-41-195.nwrknj.fios.verizonnet (71.172.41.195) 98.555 ms 98.573 ms 102.060 ms
24/04/2020 23:08:46 UTC
--------------------
TRACEROUTE:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.280 ms 0.279 ms 0.279 ms
2 37.244.25.2 (37.244.25.2) 1.025 ms 1.038 ms 1.037 ms
3 Blizzard Blizzard 1.090 ms 1.353 ms 1.407 ms
4 137.221.66.34 (137.221.66.34) 1.085 ms 1.145 ms 1.245 ms
5 137.221.77.70 (137.221.77.70) 1.042 ms 1.050 ms 1.052 ms
6 137.221.77.34 (137.221.77.34) 1.052 ms 0.969 ms 1.381 ms
7 et-4-0-14.edge7.Paris1.Level3net (213.19.199.109) 1.234 ms 1.126 ms 1.106 ms
8 * * *
9 Verizon-level3-200G.WashingtonDC12.Level3net (4.68.75.102) 78.839 ms 78.825 ms 78.821 ms
10 * * *
11 ae203-0.NWRKNJ-VFTTP-363.verizon-gninet (100.41.200.155) 85.206 ms 85.440 ms 85.423 ms
12 pool-71-172-41-195.nwrknj.fios.verizonnet (71.172.41.195) 88.219 ms 87.705 ms 87.669 ms
24/04/2020 23:08:46 UTC
--------------------
TRACEROUTE:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.324 ms 0.310 ms 0.307 ms
2 37.244.25.2 (37.244.25.2) 1.292 ms 1.301 ms 1.300 ms
3 Blizzard Blizzard 1.073 ms 1.350 ms 1.396 ms
4 137.221.66.34 (137.221.66.34) 0.988 ms 1.076 ms 1.182 ms
5 137.221.77.70 (137.221.77.70) 1.262 ms 1.258 ms 1.254 ms
6 137.221.77.34 (137.221.77.34) 1.250 ms 1.355 ms 1.310 ms
7 et-4-0-14.edge7.Paris1.Level3net (213.19.199.109) 1.221 ms 1.221 ms 1.218 ms
8 * * *
9 Verizon-level3-200G.WashingtonDC12.Level3net (4.68.75.102) 79.057 ms 78.905 ms 78.886 ms
10 * * *
11 ae203-0.NWRKNJ-VFTTP-363.verizon-gninet (100.41.200.155) 85.146 ms 85.608 ms 85.595 ms
12 pool-71-172-41-195.nwrknj.fios.verizonnet (71.172.41.195) 89.740 ms * *
24/04/2020 23:08:46 UTC
--------------------
TRACEROUTE:
traceroute to 71.172.41.195 (71.172.41.195), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.280 ms 0.281 ms 0.284 ms
2 37.244.25.2 (37.244.25.2) 1.636 ms 1.659 ms 1.662 ms
3 Blizzard Blizzard 9.705 ms 9.954 ms 11.687 ms
4 137.221.66.34 (137.221.66.34) 0.903 ms 0.979 ms 1.035 ms
5 137.221.77.70 (137.221.77.70) 29.840 ms 29.873 ms 29.877 ms
6 137.221.77.34 (137.221.77.34) 1.602 ms 1.209 ms 1.181 ms
7 et-4-0-14.edge7.Paris1.Level3net (213.19.199.109) 12.551 ms 12.511 ms 12.528 ms
8 * * *
9 Verizon-level3-200G.WashingtonDC12.Level3net (4.68.75.102) 78.992 ms 79.011 ms 81.782 ms
10 * * *
11 ae203-0.NWRKNJ-VFTTP-363.verizon-gninet (100.41.200.155) 85.345 ms 85.167 ms 85.197 ms
12 pool-71-172-41-195.nwrknj.fios.verizonnet (71.172.41.195) 89.346 ms 90.517 ms 90.486 ms
24/04/2020 23:08:46 UTC```
* MTR:
MTR:
```Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.24.3 0.0% 10 0.5 0.5 0.4 0.8 0.0
3.|-- Blizzard 0.0% 10 1.2 1.3 1.2 1.4 0.0
4.|-- 137.221.66.46 0.0% 10 0.7 1.3 0.6 6.5 1.7
5.|-- 137.221.78.88 0.0% 10 4.3 3.8 1.2 6.1 1.8
6.|-- 137.221.78.34 0.0% 10 1.1 9.1 1.0 55.6 17.9
7.|-- adm-b2-link.telianet 0.0% 10 0.8 1.0 0.7 1.3 0.0
8.|-- adm-bb3-link.telianet 0.0% 10 91.7 91.7 91.6 92.1 0.0
9.|-- prs-bb3-link.telianet 0.0% 10 96.8 96.8 96.6 97.1 0.0
10.|-- ash-bb2-link.telianet 0.0% 10 91.7 91.7 91.6 91.9 0.0
11.|-- ash-b1-link.telianet 0.0% 10 92.1 92.0 91.8 92.3 0.0
12.|-- 80.239.135.179 0.0% 10 91.6 96.9 91.6 102.9 4.5
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gninet 0.0% 10 96.6 96.8 96.5 98.3 0.3
15.|-- pool-71-172-41-195.nwrknj.fios.verizonnet 0.0% 10 99.4 100.6 99.4 102.3 0.8
24/04/2020 23:50:14 UTC
--------------------
MTR:
Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.8 0.6 0.4 0.8 0.0
3.|-- Blizzard 0.0% 10 2.8 1.5 0.9 2.8 0.5
4.|-- 137.221.66.32 0.0% 10 1.1 1.2 0.9 2.4 0.3
5.|-- 137.221.77.66 0.0% 10 1.2 2.2 0.9 8.7 2.6
6.|-- 137.221.77.32 0.0% 10 1.3 1.2 0.9 1.5 0.0
7.|-- et-4-0-14.edge7.Paris1.Level3net 0.0% 10 19.1 5.5 0.9 19.1 6.0
8.|-- ae-2-3607.ear3.Washington12.Level3net 80.0% 10 78.7 78.7 78.7 78.8 0.0
9.|-- Verizon-level3-200G.WashingtonDC12.Level3.net 0.0% 10 79.0 81.0 78.8 99.6 6.5
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gni.net 0.0% 10 85.2 85.2 85.0 85.9 0.0
12.|-- pool-71-172-41-195.nwrknj.fios.verizon.net 10.0% 10 89.6 89.1 87.5 90.8 0.9
24/04/2020 23:50:14 UTC
--------------------
MTR:
Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 1.0 0.6 0.4 1.0 0.0
3.|-- Blizzard 0.0% 10 2.9 1.5 1.0 2.9 0.5
4.|-- 137.221.66.32 0.0% 10 2.6 1.2 0.9 2.6 0.5
5.|-- 137.221.77.66 0.0% 10 1.3 2.2 0.9 8.7 2.6
6.|-- 137.221.77.32 0.0% 10 1.4 1.2 1.0 1.6 0.0
7.|-- et-4-0-14.edge7.Paris1.Level3.net 0.0% 10 19.1 5.5 1.0 19.1 6.0
8.|-- ae-2-3607.ear3.Washington12.Level3.net 80.0% 10 78.9 79.0 78.9 79.1 0.0
9.|-- Verizon-level3-200G.WashingtonDC12.Level3.net 10.0% 10 79.0 81.2 78.7 99.6 6.9
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gni.net 0.0% 10 85.2 85.2 85.0 85.8 0.0
12.|-- pool-71-172-41-195.nwrknj.fios.verizon.net 10.0% 10 89.5 89.1 87.5 90.7 0.9
24/04/2020 23:50:14 UTC
--------------------
MTR:
Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.24.3 0.0% 10 0.5 0.6 0.4 1.4 0.0
3.|-- Blizzard 0.0% 10 1.2 1.4 1.2 1.9 0.0
4.|-- 137.221.66.46 0.0% 10 0.5 10.5 0.5 93.0 29.1
5.|-- 137.221.78.88 0.0% 10 6.5 8.9 1.8 47.6 13.7
6.|-- 137.221.78.34 0.0% 10 1.4 3.4 1.0 23.4 7.0
7.|-- adm-b2-link.telianet 0.0% 10 1.2 0.9 0.6 1.2 0.0
8.|-- adm-bb3-link.telianet 0.0% 10 91.9 91.8 91.7 92.0 0.0
9.|-- prs-bb3-link.telianet 0.0% 10 97.0 96.9 96.6 97.1 0.0
10.|-- ash-bb2-link.telianet 0.0% 10 91.5 91.7 91.5 92.0 0.0
11.|-- ash-b1-link.telianet 0.0% 10 92.1 92.0 91.6 92.1 0.0
12.|-- 80.239.135.179 0.0% 10 91.6 91.8 91.6 92.1 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gninet 0.0% 10 96.5 96.8 96.5 98.5 0.5
15.|-- pool-71-172-41-195.nwrknj.fios.verizonnet 0.0% 10 102.9 100.7 99.1 102.9 1.0
24/04/2020 23:50:14 UTC
--------------------
MTR:
Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.6 0.0
2.|-- 37.244.24.3 0.0% 10 0.4 0.6 0.4 1.4 0.0
3.|-- Blizzard 0.0% 10 1.3 1.4 1.2 1.8 0.0
4.|-- 137.221.66.46 0.0% 10 0.7 10.5 0.5 93.0 29.0
5.|-- 137.221.78.88 0.0% 10 6.8 8.9 1.8 47.6 13.7
6.|-- 137.221.78.34 0.0% 10 1.3 3.5 1.0 23.6 7.1
7.|-- adm-b2-link.telianet 0.0% 10 0.7 0.9 0.7 1.1 0.0
8.|-- adm-bb3-link.telianet 0.0% 10 91.7 91.7 91.6 92.0 0.0
9.|-- prs-bb3-link.telianet 0.0% 10 96.7 96.9 96.6 97.1 0.0
10.|-- ash-bb2-link.telianet 0.0% 10 91.6 91.8 91.6 92.0 0.0
11.|-- ash-b1-link.telianet 0.0% 10 92.3 91.9 91.7 92.3 0.0
12.|-- 80.239.135.179 0.0% 10 91.8 91.8 91.6 92.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gninet 0.0% 10 96.6 96.8 96.5 98.6 0.5
15.|-- pool-71-172-41-195.nwrknj.fios.verizonnet 0.0% 10 99.2 100.3 99.2 101.7 0.8
24/04/2020 23:50:14 UTC
--------------------
MTR:
Start: Fri Apr 24 23:50:14 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 2.7 1.7 1.2 2.7 0.3
4.|-- 137.221.66.32 0.0% 10 1.1 1.1 0.9 1.3 0.0
5.|-- 137.221.77.66 0.0% 10 1.2 2.2 0.8 8.7 2.6
6.|-- 137.221.77.32 0.0% 10 1.1 1.1 0.9 1.6 0.0
7.|-- et-4-0-14.edge7.Paris1.Level3net 0.0% 10 19.1 5.5 1.2 19.1 5.9
8.|-- ae-2-3607.ear3.Washington12.Level3net 80.0% 10 79.2 79.4 79.2 79.6 0.0
9.|-- Verizon-level3-200G.WashingtonDC12.Level3net 10.0% 10 79.1 79.0 78.8 79.2 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ae203-0.NWRKNJ-VFTTP-363.verizon-gninet 10.0% 10 85.3 85.1 85.0 85.3 0.0
12.|-- pool-71-172-41-195.nwrknj.fios.verizonnet 0.0% 10 89.7 89.1 87.6 90.7 0.8
24/04/2020 23:50:14 UTC
--------------------```