Very low fps

I experience very low fps (most of the time around 10 fps).
I m using a laptop with i7-7700 HQ CPU @ 2.80 GHz 4 cores, graphic card is Nvidia GeForce GTX 1070.
My wow graphic settings are at 7.
I m interested in knowing how to make things run better, is there an issue with my computer or should I change settings. Right now, it’s giving me a very poor gaming experience due to this issue.

Edit: I m playing retail version not classic as this char. ^^

It sounds like your laptop is running on the internal (Intel) GPU, and not the discrete (1070) GPU. That should be the first thing to check.

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Thanks for your reply, I checked display and it’s Nvidia GPU being used apparently, the problem is still here.

Run userbenchmark and check if the percentiles on any component aren’t super low. If not run the game and if the FPS are low alt-tab and run the benchmark while the game is running - percentiles will go down but if some component goes super down then it may indicate a problem with it. Post links here.

Aside of that check if drivers are latest and if it’s the same without any addons.

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The first thing to do if you are having extremly low FPS on a Notebook is to check if either your energy-management settings are wrong in windows (turn off energy saving) or if your CPU/GPU is overheating and thus downclocking.
You can check the temps with HWInfo.

Also try disabling the addons in WoW. But this will only help if it is an addon issue.

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Thank you both for your replies.
I DLed and ran userbenchmark and here are the results.

UserBenchmarks: Game 58%, Desk 85%, Work 56%
CPU: Intel Core i7-7700HQ - 73.5%
GPU: Nvidia GTX 1070 (Mobile) - 56%
SSD: Samsung PM961 NVMe PCIe M.2 256GB - 177.2%
HDD: HGST Travelstar 7K1000 2.5" 1TB - 61.5%
RAM: Hynix HMA81GS6AFR8N-UH 2x8GB - 76.5%
MBD: Asus GL702VSK

Also my PC is set to max performance, energy setting wise.
My GPU was at 88°C I set fans to max and it’s now at 63°C, that 's without any game running. I ran userbenchmark after I set fans to max (the noise is a nuisance in itself but minor because I can use headset) and still get low graphic results.
edit: Also when I run ASUS ROG Galing Center which is a prog that lets you check on GPU CPU etc. I notice my GPU memory is showing as a red full bar at 4007MHz.

What settings are you using ingame?
DX11 Legacy, DX11 or DX12?
Resolution scale?
FPS limit?

Have you tried without addons?

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Settings at 7 (recommended)
DX12
1920x1080 fullscreen (windowed)
max FPS 200
with or without addons.

Things are actually a bit better now, fps can still go as low as 25 if i m flying around in newer zones but goes up to 100, not sure it s gonna hold though. So, you guys have been helpful. Do you think there is still an issue, maybe with GPU memory being always full.

Hmm 25 is still too low if you are only questing.
For raids that would be ok for a notebook CPU.

Is your resolution-scale set to 100% or above?

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Resolution scale is 100%

So now it can be something with the OS or other oddities. Get latencymon: https://www.resplendence.com/latencymon - run it, start the measurement, should be low. Then run the game and when FPS are low alt-tab to it and check if it’s high - if so some drivers in the OS are in conflict or GPU drivers weren’t cleanly installed/updated.

I installed it and ran it, then launched WoW.

Got this:
“Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:04:06 (h:mm:ss) on all processors.”

Not sure what i m looking for beside this.

Drivers that come up on the list are Wdf01000.sys and then HDAudBus.sys

in CPUs tab, drivers with highest execution are dxgkrnl.sys and then tcpip.sys

Dunno if that helps.

Make sure you have the latest drivers for all your devices installed, especially audio.

And if that doesn’t help start disabling devices like audio to see which one it is and if that doesn’t help wipe out Nvidia drivers with DDU and then reinstall it. It’s a recurring problem that either audio or nvidia drivers do this and either they have to be reinstalled or in edge-cases onboard audio has to be disabled.

I’m using the same CPU and my gpu is GTX 1060 6GB and i’m not dropping below 60 in crowded areas on my laptop with settings at 7 (only SSAO turned off) so i can assure you it is not hardware problem, more likely driver/system is causing this.

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Yes, it’s the latency from driver conflict.

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Thank you to all of you guys who replied, I ended up doing a windows reset, took time reinstalling everything but now it works just fine. I was really worried thinking my cpu/gpu was fried but now everything is back to normal with ok temperatures and 100fps most of the time.

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There is nothing like spring cleaning :slight_smile:

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