VPN exception

Support Technical Support
1

Hello

I am using a VPN and I want to exclude Battle.net files but it looks like I am missing something.

I excluded following files
D:\Battle.net\Battle.net.exe
D:\Battle.net\Battle.net Launcher.exe
D:\Battle.net Games\World of Warcraft\World of Warcraft Launcher.exe
D:\Battle.net Games\World of Warcraft_retail_\WoW.exe
C:\ProgramData\Battle.net\Setup\bna_2\Battle.net-Setup.exe
C:\ProgramData\Battle.net\Agent\Agent.exe
C:\ProgramData\Battle.net\Agent\Agent.7893\Agent.exe

Game is downloading but I can’t login to Battle.net.

Connecting…
Attempting to reconnect
We couldn’t log you in to Battle.net. While you are offline, friends & chat will be unavailable, and you will have to log in when playing games or accessing account management

What can I do? What else is needed to make this work?

2

Connecting via a VPN is not supported.

That means that Blizzards support won’t touch this post. Other players might be able to help though.

3

I want to exclude Battle.net files so that VPN will not route Battle.net files and game files.

4

There’s no support for VPN connections and how to configure them through Blizzard support.

They can only recommend you to remove them fully for access to Battle.net and its services.