The “Welcome Back Gift” should not remove and replace the spells in the toolbar
all the more for characters we didn’t play for long as the spell order in the bar is something that can remind us and can help us handle the class again.
At least it should be optional just like the erasure of the quest journal.
Or is it even a bug that remains to be fixed?
I didn’t know it does, but yeah it really shouldn’t. Most classes do have changes, yes, but there are many binds that we remember and want to keep, even if the character is a decade old.
It also doesn’t warn that it will reset action bars, which it should. I would not have used it on the one character I did had I known. Right now that character is waiting for me to have the will to go back and redo her action bars, and talents.
Isn’t there a way to backup the keybinds for the alt before anything bad happens?
Your given the option not to I think
Pretty sure it did, but you can’t opt out of it if you want the other features of it.
I’d rather not have my bars wiped either, as I have macros and similar spells on the same binds on all chars.
Not to mention if you have more powerful gear on, it removes that and puts weaker gear on in its place.
Granted though everything is sent to your mailbox, but still.
I have a template I use for all my characters for the UI. So when I have tried the upgrade gear thing, I just reapply my template.
It was a surprise the first time though 
Do you use an add-on to record your bar?
Anyway, such an addon would not work for us, since the “Welcome Back gift” can be triggered only once, only if we do not log in the character before…
I hope it will be fixed soon.
any reply from the staff that it is a known issue would be appreciated
I don’t use any addons for my UI.
In my case I have one template that is set up on my main, so all I do when I use the ‘gear update’ option then apply the template if it has reset all my UI.
However the last two I tested, retained my UI layout and I’ve not had to re-apply it. As these are all characters I’ve not touched for two expansions they all need their abilities sorting out, it’s given me the default loadout for talents and slapped some abilities on my bars.
This is how the same thing looks on my main. Obviously more populated bars.
Indeed you can’t log on it in advance. If you did, you’d have to wait another 60 days for it to trigger again.
Oh sorry but this is not what I meant by “Action Bar” spells.
I use custom template too, but the problem is all the spells are ordered in a precise order for each spec, and the WelcomeBack thing just erases this, so you have lost the correct keybinds of each spell, shortcut, macro or even mount and pets.
The keybinds are still there, my macros are still available in the menu for me to drag in place. Though I have to admit I don’t really use character specific.
I can understand it’s a complete pain to have to set it all up again. I think the only reason I’m not fussed is that they are all chars I’ve not played since before the talent trees were introduced and everything will have changed since I last did anything on them.
I am wondering if you can copy the config or similar files from the WTF folders before accepting.
This might take some experimentation!! I have copied some of my settings over for beta etc in the past so my keybinds etc don’t have to be set up.
I am not good enough in coding to check this unfortunately 
I’m pretty sure it also causes all your talents to be reset 
Not sure why you’d use the Gear Update if you had decent gear already.
I think the only way to back up your Action Bars would be to manually write them into a text file or something. But to do this you’d have to log in which would remove the Update Gear option for 60 days.
I have priest alt that I don’t play much (it’s level 50 for the heritage armour) and I think I might use this feature when the 60 days are up (should be soon). But I’m not looking forward to redoing the Action Bars. Likely I’ll only use it for Transmog runs so I’ll only need a few spells for that so won’t be a big issue unless I decide I want to play it more.
It’s literally for people who play in grey and white armor.
I used it on my Rogue and the absolute clown show I logged into was unreal lol easily one of the worst features they have ever implemented.
It was like logging into a char after getting it back from being hacked 
I’ve not found a way of being able to copy over a previous UI set up. Only the bar locations etc. Not the spells on the bars.
If we could save that, it would make things like this so much easier.
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