Hi, I’m asking this because I simply cannot get a reply from the support team and they keep closing my tickets without reading the contents.
I’m not here to discuss anything regarding penalties applied to an account.
What I am here to find out is this:
What is the difference between a suspension and a ban.
As reference, my friend got BANNED (text clearly stated account closure) a while ago.
Meanwhile, I got suspended for a few days.
He quit since it is stated that a previously banned account can’t get end-of-season rewards.
Now, part of my motivation to play this game is for end-of-season rewards.
Again, I am not asking for any personal help or in regards to on-going or previously issued penalties.
I am asking… What is the difference between a suspension and a ban when it comes to end-of-season rewards?
Clearly, there are 3 outcomes.
- A suspension does not prevent the account-holder from receiving end-of-season rewards.
- A suspension prevents the account-holder from receiving end-of-season rewards for a set period of time.
- A suspension permanently prevents the account-holder from receiving end-of-season rewards.
Which one is the case? I do not wish to continue using this account if I cannot compete for end-of-season rewards, so knowing if there is any distinction in general for any current or future account-holder, not me specifically is important.