When Time Needs Mending - got achievement and quest not completed

I didnt recive quest requirements for quest When Time Needs Mending even when i have done Time Rift and got achievement…
Feels like we are in PTR not live…
How the hell im supposed to contact support when there is no such a option?

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I managed to complete the quest once, but it doesn’t show up on any alts. Not sure what’s happening here, bugged most likely.

I was able to complete it on my main day 1. However I logged onto my warrior today to do it and there was no quest so I did the rift and checked on my hunter. I was able to get the quest on my hunter from the npc and since then all my chars now have the quest in the quest log as I log into them including my warrior.

I have heard others say they cannot get the quest on some alts but can on others and some say they can’t find the quest at all

Update. I did the quest on my pala and logged off for 2 hours. I logged back in and now my alts no longer have the quest -.-

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