Who to contact regarding DDOS hardcore death?

Who do we contact regarding the resurrection of a character on the Soulseeker Anniversary Hardcore realm that was killed due to the recent DDOS attacks? Your latest statement about the DDOS attacks states gamemasters/customer support cannot help, so who do we contact when the promise of resurrection does not materialise?

Since the announcement, I have been waiting for this character (Scargiver) to be moved back to the Soulseeker Hardcore realm after I moved it to the Thunderstrike Normal realm following death on Monday 24 March 2025. The death occurred due to a disconnect mid-fight in Searing Gorge. When I finally managed to log back in, I was at 2% HP, the mob I had been previously fighting was next to me (at full hp) and I was one shot before I had a chance to drink a health pot. I know the disconnect was not due to a local issue as my browser continued to work while I tried to log back in and it is reported in numerous places (including this forum) that DDOS attacks were occurring during the period I died.

I apologise if you are still working on getting players resurrected but I feel feedback/notice from those responsible for this task would be beneficial to all in a similar position as me, so we can decide how to move on (reroll on HC, continue play on normal, or give up WOW and play Hello Kitty instead).

Just a bit of news now and then surely would not hurt.

Me parece una vergüenza el trato que están recibiendo los afectados, en lugar de ayudarnos hacen casi imposible que podamos contactar con ellos. Yo tengo un mago muerto por lo mismo, se llama Ivandiez y también está en el servidor Soulseeker

2 Likes

If you’re not a streamer – no rez probably :face_with_spiral_eyes:

I received a reply from a gamemaster today and they said all resurrections due to DDOS are complete so I guess it means if you’re not resurrected now you’re not going to be :confused:

Yeah what a shocker