I don’t mind a 10 day suspension. That’s fine. If I did something wrong, I’ll take my punishment. What I don’t understand is how I can prevent it from happening again if support won’t give me the logs of what triggered it? I sent a ticket and 3-4 days later I get an automated response completely ignoring what I wrote.
They made sure to say the following, though:
“In the meantime, please note that our penalty will [ stack up ] each time, so we would recommend preventing similar situations from happening again in case of causing permanent penalty.”
Okay, that’s cool. How am I supposed to know what to avoid when you won’t tell me? Furthermore if punishments stack and never decay, won’t that mean that you eventually risk a ban no matter what? Ask yourselves how many times over the past 20 years you’ve said something that someone else didn’t agree with. Now picture those people reporting you and that the threshold for account action was 10 reports. Add to that incremental punishment and that you never know what you said that triggered it.
I don’t think it’s too much to ask to know why I was suspended. Like I said - I gladly take my punishment, but it just seems to go against all logic that the only winning move is not to play your games.
Ticket #EU97020779