The human racials, in general, are in general a problem poorly distributed to justify the casual beginner character.
I have read your posting regarding this in the past:
Yet the problem still exists and they did nothing to sooth the… let’s call it the “pain”. Problem lies within Blizzard themselves and their habit to change things only up between the expansions which is nothing new to everyone I suppose.
Crossfaction-play is indeed the best solution to it, yes.