Thats something people have been saying for years, it’s kind of like how some people complain about the weather just for the sake of complaining.
It also seems ill informed, about what is actually going on in the communities.
Much of the roleplay and events have moved to Discord’s now!
But AA is very much alive and used.
https://www.argentarchives.org/
Join the Discord Arcona linked you for starters, there is also a Horde Discord active and bustling from what I can tell when I cheked in last week.
And for Ogrimmar, they got a market up and coming:
As for the average roleplay experience, pretty good in my experience.
A majority of people are lovely these days, be it old or new members of the community and I could not be happier about it.
Kaytlinne put it very well together in my opinion.