Hello hope someone can help. Since the release of 11.2 I an getting a lot of crashes while playing. It looks like all the crashes are due to the same error. I am coping after a section of the error log. Can saomeone help? I’ve already updated my BIOS and Nvidia Graphic Card.
This are my system info:
CPU Vendor GenuineIntel
CPU Update Revision 0x12f
BaseBoardManufacturer ASUSTeK COMPUTER INC.
BaseBoardProduct TUF GAMING B760-PLUS WIFI
BaseBoardVersion Rev 1.xx
BiosMajorRelease 18
BiosMinorRelease 20
BIOSReleaseDate 05/15/2025
BIOSVendor American Megatrends Inc.
BIOSVersion 1820
Question, does the crash freeze your game for half a second, appear to normalise and then CTD right away? If so this has been happening to me since the patch release…
I’m on intel and I’ve had annoying issues for the past month or two. I’ve already spoke to the guys I bought the PC from and they’re 100% Blizzard screwed the pooch somewhere.
I should mention I’ve crashed 3-4 times today and 3 times yesterday.
I have aorus 5 se4 with 3070 gpu laptop .with new patch i have 100% usage at gpu and crashes my laptop. Before i had use all rhe graphics at full.usage 55% the gpu.i think is a bug
Didn’t resolve it for me, NVIDIA overlay was off and it still caused a crash, optimise network for speed is also off and crashes persist. This is a Blizzard issue 100% they’ve busted something this patch.
I’ve already checked stuff on my end such as making sure things are up to date, they are, overlay and optimise for speed were suggestions and both haven’t fixed it.
Crashes are persisting, I’ve had 4 crashes today so far and from what my more tech savvy friends have told me it’s heap corruption errors (0xC0000374)
I’ve tried the following and has no good results
Changing to Direct X 11 instead of 12
Disabling Nvidia overlay
Updating everything
“/console cvar_default”
Changing my power from Balanced to High Performance (A friends suggestion)
There are no custom images as I have seen mentioned on the US forums. I’ve been having these crashes all week and I didn’t have them prior to the patch.
If you don’t mind me asking, are you using a 13th or 14th gen intel CPU? Have you checked if hwinfo64 shows anything in red when playing and up to the crashes? Intel is still suffering from growing instability and extreme heat generation in the 13th and 14th gen CPUs, especially during this extremely warm summer that has started to cool down.
Windows diagnostic had no errors from the test I did. I have also run multi-core and single core tests with cinebench and it did not crash. I feel too many people are defaulting to the 13/14th gens being the problem as I did not have these crashes prior to 11.2.
I’m currently talking to the people who I got the PC from as well as a friend who works in technical support for a company in the UK so I may update this later but right now the cinebench test was clean as was the diagnostic tool test.
I’m not sure what that help of yours have been telling you, but that isn’t how you test your RAM and it tells you practically nothing at all. You need to run memtest (preferably memtest+).
Good! Now do that hwinfo64 thing I mentioned and check what’s happening with the numbers while inside the game and when it crashes. You don’t need to look at them constantly as it’s happening, it’ll show the min and max of the fluctuations when you check it, counting from the start of the session.
I had the same problem as you around 6-7 months ago. It turns out i needed to turn off the overclocking, used the intel extreme tuning utility and it worked. After that i updated BIOS and didnt have any problems until the reset yesterday, it crashes all the time
2 crashes today, I ran memtest, it took bloody ages but no errors reported. I’ve also run cinebench again and once again no problems. I’m not convinced this is a CPU/RAM issue.
I’ve installed hwinfo64 and I’ll monitor it but as I’ve said, I don’t think this is an issue on my end everything was fine until the recent patch and many more are having this problem on the US technical support forums.
You’re probably talking about the PCore ratio, it’s default is usually 57 but lowering it to 53 prevents the divide by zero crashes, this is something else and I feel it’s a Blizzard problem.
I recorded logs and the game crashed while recording, I sent the logs to a friend who works in technical support and he suggested underclocking the CPU voltage by 0.20 as he was seeing significant spikes a few seconds before the crash occured. I’ve lowered it in the bios and I’ll keep an eye on it and hopefully if it works it may help others.
for me it only happened with wow as the mop remix came. After the underclocking no crashes at all. After updating the bios i had no issues whatsoever and didnt need to underclock, that is until the last reset. I may have to do that again. Only with wow, no other game presents this problem
Thing is, this is exactly how the growing instability from the vmin-shift scandal last year was presenting itself. So you need to keep an eye out what is happening to your cpu from now on, because 13th/14th gen are basically designed to be running at the edge of the heat that it can tolerate, and it isn’t really known for being able to do so in a stable manner for long. This is why the extreme heat this summer was a very problematic event for raptor lake-CPUs.
Once it has started to show signs of degradation, then you’re better off either getting it replaced with a new one or to swap to AMD if you can no longer trust intel (idk why anyone would ever trust intel again, they not only messed up raptor lake but even Arrow Lake-S was released with power instability issues which they hurriedly artificially lowered the performance for in order to not damage the cpu after its release).
Anyway, if you see it degrading, then it’s time to replace it one way or another.
Don’t worry about it, the underclocking failed and the crashes persisted, I bought this PC last year and it’s still under warranty but obviously the intel chip was a mistake, what I don’t understand though is why does it only effect WoW? Other games seem to run fine with no problems.
I’m leaning more towards getting an AMD Ryzen 7 9800X3D and a new motherboard.
