Right, im completely out of options and ive tried everything so wanted to try here to see if anyone ever had anything similiar happen.
Both my wife and me play on seperate desktop systems, both hardwired straight from the router to the pc’s. both running wow classic.
Ever since a month and a half ago (everything worked completely fine for years until that point) we started getting our connection dropped when playing the game.
Not just disconnected, but the whole ethernet connection drops. it comes back about 15seconds later, it feels like wow is crashing our ethernet card somehow.
The mysterious thing is that when my connection crashes, my wife doesnt notice anything on her system, her connection continues to work.
When her connection crashes, i don’t notice it.
So this feels like it has to somehow be related to the game, but i just dont understand it. We have tried everything, we have had several techs from the isp come over and all the values look completely fine.
The fact that we dont notice eachothers connection dropping also makes it seem like it has nothing to do with the router or our connection, just something wow seems to be doing to our ethernet cards/connections.
Any tips or advice would be greatly appreciated, its weird as hell
Edit: Missed that the problem can happen on both computers, just not at same time so I rewrote the answer.
Sounds like whatever the problem is, it is internal to your local network, not to your ISP if your second computer keeps working fine while the other is disconected. Since both computers have the issue it sounds like issue with the router.
I would start by trying with a different router and see if that helps.
As Grelier said above, your issue sounds more like a network or router problem.
Generally when you call out the ISP to look at things all they do is a line quality test and check that the routers working on the line but that won’t indentify a router with hardware or firmware issues.
Is your router provided by the ISP, and if so have they replaced it?
Routers can degrade with age so if it’s quite a few years old it could be because of that.
If it’s old and provided by your ISP it may be worth calling them and asking for a new one or explaining that you think the router is faulty and you need a replacement. ISP’s don’t usually send you new models when they have them and just wait for old ones to fail first.
In the UK, ISP’s have to provde new models on request if your under contract with them and your current one is over a year old, free of charge (but can charge for delivery costs and may request return of the old one).
