Good afternoon.
TBH iv tried solving everything on this god forsaken wow error that dc’s you fro the game. Ive reset my computer, reset the wifi, channed the wiw channels, bought an anti virus / vpn just to try and fix this error and so far i still get a crash every hour of playing. Please I beg for some answers on how to fix this. How are we supossed to play a game if were paying for a service that keeps disconnecting you? iv read the forum threads and so far no solutions.
Requesting an update on this pls.
Im gonna end up unsubbing the game TBH this is not cool at all…
1 Like
Hi.
I haven’t patience to post in each topic about the same disconnect.
Blizzard do nothing to organise all the topics about the same disconnect issues into one.
So I post in the newest.
Today I made new investigation about this troubles.
And found that if I stay in some low populated location like Wetlands etc, it takes to game disconnect around 1 hr. - 2 hr.
From other hand If I straight join dungeon I get disconnect much quickly , around after 20-30 min.
It seems like data collected somewhere and when it reaches some limit I get disconnect.
I haven’t any clue how all this stuff works, just want to solve it.
Now more than ever the support team should be trying to solve this!
Still waiting on feedback!!
1 Like
Hey there, sorry for the delay in responding to your thread.
Disconnection issues can be caused by many different factors and even though both of you are getting the same error code, you are likely impacted by different things.
For the OP (Primegodx), it would be helpful to know exactly what you have done so far to fix the issue. Also you should provide your system files so we can take a closer look at the system you are having issues with. Once you have the files created, copy them over to a website like Pastebin as then you can just include a link to the file in your response to this thread (use the </> button above the textbox)
As for you Anastezia, the fact you said your disconnect happens faster in a dungeon leads me to believe there is a massive amount of data and something can’t keep up so you get disconnected. This can often be sorted by refreshing your network connections which you can do by following the guide in full here.
| 04/04/2020 16:25 |
Windows Error Reporting |
Fault bucket , type 0
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Response: Não disponível
Cab Id: 0
Problem signature:
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| 04/04/2020 16:25 |
Windows Error Reporting |
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Cab Id: 0
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| 04/04/2020 16:28 |
Windows Error Reporting |
Fault bucket , type 0
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Response: Não disponível
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| 04/04/2020 16:31 |
Windows Error Reporting |
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| 04/04/2020 16:31 |
Windows Error Reporting |
Fault bucket , type 0
Event Name: WinPBRDiag
Response: Not available
Cab Id: 0
Problem signature:
P1: 1
P2: X
P3: 9
P4: 0
P5: X
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| 04/04/2020 16:34 |
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| 04/04/2020 16:42 |
Windows Error Reporting |
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| 04/04/2020 16:42 |
Windows Error Reporting |
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| 04/04/2020 16:42 |
Windows Error Reporting |
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System Information
Time of this report: 4/13/2020, 19:19:17
Machine name: LAPTOP-D0Q10B3C
Machine Id: {B156A44D-C539-4125-B0C1-D4CFE2D3ABD9}
Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Nitro AN515-54
BIOS: V1.01 (type: UEFI)
Processor: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8040MB RAM
Page File: 10410MB used, 2237MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.1.4
DxDiag Version: 10.00.18362.0387 64bit Unicode
Above I posted the windows error for 2 days. I did disable all services expcet fot he ones I use as some people reported it as a solve for this problem. Im running a acer nitro 5-54 and i have a 50 mb download / 10 upload wifi.
Thank you on the response LF to hearing some more feedback.
My wifi connection:
Ping ms
9
Download Mbps
57.87
Upload Mbps
8.68
Without the complete system file, I can’t take much of a look here. From what you posted things look ok but there’s alot of missing information.
Please copy the system file you have created and paste it to a website like Pastebin and then provide a link to the complete file. That way it’ll make it easier for us to check into things more for you 
i cant post links so the link will be the pastebin directory /kAdL2CcC
Thanks for coming back with that.
For the most part the system seems fine but I have noticed you have a couple of programs running that impact the hardware and connection. Make sure to close down all background programs before you next play World of Warcraft so that the only thing running before you hit the play button is the battle.net desktop app.
Specifically, any program that has Overclocking potential (if you have overclocked anything, reset it back to default) and any program that aids in downloads.
Apart from these programs the only other thing is the Windows error reports as they show alot of diag failures. Do make sure you are running the latest Windows updates including for Windows Defender as out of date operating systems can cause these types of errors. Hope that helps get rid of the disconnection issues you have
Im still getting these errors every day. I bought a vpn and still no fix can anyone explain this error or have a proper solution. Patience does have a limit imo.