Over the past few months (since MoP remix launched) my game has been freezing for 10-15 seconds occasionally. Sometimes this happens when doing random stuff in the world (flying, questing, etc. but never seen it in an instanced area) but most of the time it happens when browsing the appearances menu or messing with transmog stuff.
I think I’ve found the issue in the log files but not sure of the cause or what I need to do to fix this. Seems like DirectX 12 is crashing or failing to load? I found these logs by waiting until I encountered the freeze and checking which log files had been written to - and I found these errors in _retail_\logs\ inside gx.log:
8/16 23:21:46.518 Failure in wait for frame (3)
8/16 23:21:47.234 Device context was lost. Attempting recovery. Occurrence: 6
8/16 23:21:47.234 GxRestart
8/16 23:21:47.234 Dx11 Device Destroy
8/16 23:21:47.234 NotifyOnDeviceDestroy
8/16 23:21:47.580 Choosing gpu with monitor attached: "NVIDIA GeForce RTX 3080"
8/16 23:21:47.580 Compat Settings: Disable Opt Features:false, Disable Device MT:false, Disable Cmdlist MT:false, Disable work sub optims:false, Disable async frame end:false
8/16 23:21:47.580 GpuInfo: sm:dx_6_0, rt:DXR 1.1, vrs:2, bary:1, mesh:1 pull:1
8/16 23:21:47.580 D3d12 Device Create
8/16 23:21:47.580 DXGI_FEATURE_PRESENT_ALLOW_TEARING:true
8/16 23:21:47.580 Error D3D12 Create Device failed: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application. (0x887A0006).
8/16 23:21:47.580 D3d12 Device Create Failed
8/16 23:21:47.580 D3d12 Device Destroy
8/16 23:21:47.580 NotifyOnDeviceDestroy
8/16 23:21:47.590 Trying DX11
8/16 23:21:47.590 Recreating Window
8/16 23:21:47.590 Choosing gpu with monitor attached: "NVIDIA GeForce RTX 3080"
8/16 23:21:47.590 Compat Settings: Disable Opt Features:false, Disable Device MT:false, Disable Cmdlist MT:false, Disable work sub optims:false, Disable async frame end:false
8/16 23:21:47.590 GpuInfo: sm:dx_5_0, rt:None, vrs:0, bary:0, mesh:0 pull:1
8/16 23:21:47.662 NotifyOnDeviceCreate
8/16 23:21:47.662 GxLowLatencyMode: Reflex+Boost
8/16 23:21:49.472 Dx11 Device Create Successful
8/16 23:21:49.472 Using shader family dx_5_0
8/16 23:21:49.472 UAV format support RGBA8:true BGRA8:true RG16F:true RGBA16F:true
8/16 23:21:49.472 <IsGPUDriverOutOfDate> No