I have returned to play Shadowlands again, but by surprise i still got my old problems here! After playing game for while i got my whole pc freezing, game FPS goes from 110 to 15-30max, same happens to my background apps, cant even use ctrl+alt+delete command, to try close some apps, but in procces tab there is no indication that any app would slow down my pc, if i do manual restart via ‘‘start’’ i face longer then 20 minutes restart… So i have to do hard restart with my PC panel button?? Any idea where to start?
This doesn’t sound like a specific WOW problem to me.
Without knowing your hardware specs it’s difficult to offer anything other than general suggestions:
Have you examined your PC to make sure things like fans and ventilation slots are clear and free of dust and fluff ? You’ll probably want to pop the lid to do that - with the power off naturally !
Are you running any other applications at the same time ? It might be worth trying WOW on it’s own and see if that helps.
Do you have other games installed and do they exhibit any behaviour which is similar ? (not things like Solitaire - things that will make your PC work)
But as mentioned, without knowing your hardware specs it’s difficult to suggest anything else.
Yes, i have multiple games, actually i just came from playing TBC classic, atleast i cant remember single case i have been problems there, atleast that my pc starts to fail… Also i use TSM app for both games.
Also if i look my Event viewer, i have Warning comming up while playing WoW, like for example
The IO operation at logical block address 0x1e4d158 for Disk 1 (PDO name: \Device\0000003a) was retried.
The error you mention can be linked to either a BIOS that needs updating or to the drive you’re using not functioning properly in some way.
As a first step I’d suggest you check for BIOS updates on the motherboard manufacturer’s website.
I’d also do a thorough check of your PC’s storage - you can do this with the chkdsk command in a Command window. Go the Start menu, type command and you’ll see ‘Command Prompt’ as an option. Right click this and ‘Run as Administrator’. In the Command window just type CHKDSK and press return.
It will scan the drive for you and report any errors.
Other things to check are to make sure the cables between your drive and your motherboard are all seated correctly - it’s rare, but not unheard of for an improperly seated cable to throw errors.
sadly, i just updated all my bios, drivers, i would say it made things happen more often, today i got like 4 times, now i scanned with your advise still no problems found, i will try record now, maybe i can explain more what happens… But do u think any addons can couse my pc to fail?
Software can’t break hardware. What it sounds like to me is an overheating issue - I think something is forcing your PC to operate at high performance levels which is causing overheating. This manifests as performance falling back - the components inside try to limit themselves to prevent heat damage and, eventually, the PC shuts down to protect the internal components. But this is really a guess on my part.
Further suggestions:
Disable all the addons with WOW and see if that fixes it. If it does, you can add the addons back in bit by bit to identify the ‘dodgy’ one.
Turn the settings in WOW down to low levels (the graphics settings) and see if this helps.
Your PC is well specced generally - I can’t see that anything is a particularly weak link for gaming.
If all else fails what might be worth considering is completely wiping and rebuilding the drive from scratch (ie reinstalling Windows and then your software) but I don’t know how time consuming this would be for you. Certainly this would be a resort of last measure…
One thing that has occurred to me - do you have a good quality anti-virus suite installed and have you used that to run a thorough scan of your system? Viruses and other malware can often cause all manner of horrors on systems.
i will look in future, my temperatures isnt even over 60 c, there should not be problem there, i think some hardware is keep failing, but really can’t find which one and why.
Also, as i am saying, i have returned to WoW after like 1,5years, even with other hardware changed and still my problems accures :S
If you feel it is hardware - and you are there so almost certainly have a better ‘feel’ for this over anyone else - then the usual way to try and diagnose hardware errors is swapping things out.
If you have a friend with a PC perhaps he/she would be amenable to this but it can be time consuming because you have to swap individual components around to see if the issue is moved/fixed as you swap stuff over.
The error you linked earlier is to do with the hard drive. It might be a ‘red herring’ but it would be easy enough to see if this is the issue by swapping in a different drive.
I’m sorry I can’t give any concrete answers, but someone else might have some ideas too.
Yea, i also notice that when i do hard restart while my game is still not shut down, when i come back to play, my installition folder is messed up, so my battlenet has to search for my directory, and i just remembered that also happens with hearthstone. And when that happens and i log back to WoW, my all addon settings are reset to default and have to mannualy set them back… So i suppose something wrong with my SSD… but what…
That sounds like file structure or directory corruption.
If CHKDSK doesn’t find anything then it’s worth using any software that the SSD manufacturer offers (such as the Samsung Magician) to check the SSD for you. Note that with SSDs you generally have to use the software from the SSD maker - you can’t use the Samsung software to check, say, a Western Digital drive.
SSD’s are pretty reliable these days but it’s not to say that they cannot develop faults.
If you still find nothing then I would look at wiping the drive and reinstalling everything from scratch. This can be time consuming but worth trying. Remember to copy off any data that you need/want before you do this. I wouldn’t advise cloning the drive because this might clone any of the errors that are present in the Directory structure.
first time i installed my ssd, i downloaded kingston SSD tool, after reinstalling my Windows after time, i did not want to, becouse i tought it is just feature to monitor, but if u say i will 100% will try this out.
I absolutely think this is worth trying. It’s reasonably quick, it’s non-destructive because all you are doing is checking things, and it also might point at the problem.
There might be a firmware update for the drive as well - if so, only the manufacturer’s software can advise you of this and offer to update the firmware; Windows Update won’t do this. Again, it’s worth doing because there may be a known issue with the firmware of the SSD and Kingston may have an update to address it.
The worst that can happen is it finds nothing wrong and you’re no worse off than you are now (minus a bit of time !)
@Trovlak if you read the thread you’ll see Astereo has been having these problems before the SSD firmware update, which unfortunately hasn’t helped.
The things I’d suggest you try now:
If you can, swap in a different SSD - perhaps from a friend ? - that you know works properly and see if the problem goes. If it does, it could likely be a faulty SSD. This is unusual but it can happen.
If you’re not able to do this, I’d seriously consider wiping the SSD (ie using the Kingston software to reset/reformat it) and then reinstall everything from scratch. This isn’t a trivial undertaking - as I’m sure you know you need to copy off any data that you need first and make sure you’re in a position to reinstall software from scratch.
There has been some excellent advice given here by Deliria so there is very little I could add!
One thing that might bear mentioning is to not just look at the SSD per se - just for safety sake, you will want to make sure the cables are properly plugged in too. I’ve personally seen issues very much like this occur with a loose SATA connector, and that’ll usually not show up in any software diagnostic.
