I am not sure I agree with all of the points outlined here. I mean, the observations are correct, but overidealization of the past doesn’t mean that the past was necessarily good.
Yes. 20 years ago, the game was created by dudes and intended for dudes. The old leadership was almost entirely made up by dudes. Metzen. Ghostcrawler. Fargo. All of these dudes no longer work for Blizzard. The current team is more diverse. This is quite true, and the game does try to cater more to women and minorities.
But were the old times good? I don’t think so. Remember that Blizzard got sued for “frat boy” culture? That was an extreme example of things going wrong with the company, but it was not the only example. I felt that certain Blizzcon activities actually promoted a bully culture. Remember the arrogant answers the devs gave to players? Remember the Corpsegrinder debacle and inacceptable behavior?
And while you may say “ok, the company culture was bad, so what, we got a good product?” No.
The product wasn’t that good.
The lore suffered.
The Old culture portrayed the Horde as savage, but good brutes. They led wars, destroyed Alliance cities, but in the end were always forgiven. And frankly, this was offensive for Alliance players. Because the Alliance was purposely portrayed to be consisted of weaklings.
The Alliance lore suffered ever since the start of the Burning Crusade. Metzen forgot about the draenei? All cool characters turned Horde or neutral? They forgot about Gilneas? These were real flaws in the old times when only the Horde storyline was written and the Alliance was neglected, existing only to support the Horde one.
So… are the OP’s concerns about the lore getting more soft, disney-like and focused on feelings rather than real warfare? True. But there are good things that can be noted. For example, the factions get treated equally. Did you see the cinematic today? We had a troll… and a… (DEEP BREATH) Wildhammer dwarf!
The team talks more about diversity and representation in real-life, but we also get good diversity in-game too. The old lore was about orcs vs humans. Cool side races like the taunka were forgotten for ages. And even the orcs and humans weren’t represented correctly. It was mostly about Thrall (which was rumored to be Metzen’s personality) and Varian. Nothing else. Back in Siege of Orgrimmar the night elves and the gnomes made a cameo appearance. They never had their cool moments.
Recent WoW lore may be soft, but we have good moments too - clashes between Sylvanas and Tyrande, love for the night elves. The Maldraxxus storyline was anything but soft.
And I’m certain that Dragonflight will have its epicness. Remember that Pandaria was blamed to be too soft because of eww fluffy pandas? We also got the yangoul, the Ally vs Horde war, Zandalari troll wars.