Orgrimmar is stuck in a wrong phase due to a quest (probably wrath of the lich king chromie time). Tried to talk to chromie and delete all the quests. Nothing worked. It’s almost impossible to reach out to Blizzard support. Grommash is closed and all NPCs are reunited outside. There was a portal, then i talked to a NPC to skip the quests, the portal is gone but Grommash remained closed.
if the char was leveled in legion remix you should do the quest and dont skip it , it will get you stuck forever unless you raise a ticket and wait for them to fix it. There are 3 phases of this, either it is the Legion quest, BFA quest, or Shadowland quest, you need to do the quest and don’t skip them