Your 3D accelerator card is not supported by World of Warcraft

Hi, i just resubscribed but now I am having trouble launching WoW. When trying to launch wow i get the error message “Your 3D accelerator card is not supported by World of Warcraft. For more information please see http://us.battle.net/support/en/article/world-of-warcraft-system-requirements”.

I last played wow around may with no issues. My computer is running windows 7 and I am using the GTX 1060 graphics card, which is supported.

I have searched the forums quite exhaustively to try and fix this issue. The stuff I have tried list in arbitrary order.

  • Updated my GPU driver to the latest version
  • Used DDU driver to make a clean install of the GPU drivers
  • Installed earlier versions of the GPU driver
  • Disabled all programs on startup in msconfig
  • Reinstalling WoW, uninstalling PTR/Classic
  • Uninstalling all addons
  • Installing the latest version of directX, which I already had
  • Disabling Nvidia overlay, uninstalling overwolf, not launching Discord
  • Running WoW as administrator
  • Running Battle.net as admin
  • Running “mdsched.exe” to check for corrupted memory
  • Reinstalling Battle.net
  • Adding “-D3D11” in the Additional command line arguments
  • Using the reset In-game options in the Game Settings

Here is the dxdiag.

------------------
System Information
------------------
Time of this report: 10/10/2022, 15:43:52
      Machine name: F-PC
  Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
          Language: English (Regional Setting: English)
System Manufacturer: MSI
      System Model: MS-7917
              BIOS: BIOS Date: 05/28/15 10:16:38 Ver: V1.11B0
         Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
            Memory: 10240MB RAM
Available OS Memory: 10188MB RAM
         Page File: 7600MB used, 12774MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11
DX Setup Parameters: Not found
  User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
     Display Tab 1: No problems found.
       Sound Tab 1: No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
         Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
         Card name: NVIDIA GeForce GTX 1060 6GB
      Manufacturer: NVIDIA
         Chip type: NVIDIA GeForce GTX 1060 6GB
          DAC type: Integrated RAMDAC
        Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_85B61043&REV_A1
    Display Memory: 4095 MB
  Dedicated Memory: 3072 MB
     Shared Memory: 1023 MB
      Current Mode: 1920 x 1080 (32 bit) (60Hz)
      Monitor Name: Generic PnP Monitor
     Monitor Model: Acer G245HQ
        Monitor Id: ACR012B
       Native Mode: 1920 x 1080(p) (60.000Hz)
       Output Type: HDMI
       Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 30.00.0014.7381 (English)
    Driver Version: 30.0.14.7381
       DDI Version: 11
      Driver Model: WDDM 1.1
 Driver Attributes: Final Retail
  Driver Date/Size: 7/14/2022 22:28:30, 25666560 bytes
       WHQL Logo'd: Yes
   WHQL Date Stamp: 
 Device Identifier: {D7B71E3E-5F43-11CF-F073-BFA51CC2C435}
         Vendor ID: 0x10DE
         Device ID: 0x1C03
         SubSys ID: 0x85B61043
       Revision ID: 0x00A1
Driver Strong Name: oem14.inf:NVIDIA_Devices.NTamd64.6.1:Section110:30.0.14.7381:pci\ven_10de&dev_1c03
    Rank Of Driver: 00E62001
       Video Accel: 
  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      D3D9 Overlay: Supported
           DXVA-HD: Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

-------------
Sound Devices
-------------
           Description: 
Default Sound Playback: No
Default Voice Playback: No
           Hardware ID: 
       Manufacturer ID: 
            Product ID: 
                  Type: 
           Driver Name: 
        Driver Version: 
     Driver Attributes: 
           WHQL Logo'd: 
         Date and Size: 
           Other Files: 
       Driver Provider: 
        HW Accel Level: Emulation Only
             Cap Flags: 0x0
   Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
             HW Memory: 0
      Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
  I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
           Description: Microphone (HD Webcam C525)
 Default Sound Capture: Yes
 Default Voice Capture: Yes
           Driver Name: USBAUDIO.sys
        Driver Version: 6.01.7601.18208 (English)
     Driver Attributes: Final Retail
         Date and Size: 7/12/2013 12:40:58, 109824 bytes
             Cap Flags: 0x1
          Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
     Device Name: Mouse
        Attached: 1
   Controller ID: n/a
Vendor/Product ID: n/a
       FF Driver: n/a

     Device Name: Keyboard
        Attached: 1
   Controller ID: n/a
Vendor/Product ID: n/a
       FF Driver: n/a

     Device Name: Realtek Bluetooth A/V Remote Control Target Device
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0xBEEF, 0xFEEA
       FF Driver: n/a

     Device Name: Realtek Bluetooth A/V Remote Control Target Device
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0xBEEF, 0xFEEA
       FF Driver: n/a

     Device Name: HID-compliant consumer control device
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: Razer DeathAdder V2
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: Razer DeathAdder V2
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: Razer DeathAdder V2
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: Razer DeathAdder V2
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: Razer DeathAdder V2
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0084
       FF Driver: n/a

     Device Name: QuickFire Rapid keyboard
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0004
       FF Driver: n/a

     Device Name: QuickFire Rapid keyboard
        Attached: 1
   Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0004
       FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8CA6
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8001
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Razer DeathAdder V2
| Vendor/Product ID: 0x1532, 0x0084
| Matching Device ID: hid\vid_1532&pid_0084&mi_01&col01
| Upper Filters: RzDev_0084
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0084
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x2516, 0x0004
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ Razer DeathAdder V2
| Vendor/Product ID: 0x1532, 0x0084
| Matching Device ID: hid\vid_1532&pid_0084&mi_00
| Upper Filters: RzDev_0084
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
     Drive: C:
Free Space: 124.2 GB
Total Space: 500.8 GB
File System: NTFS
     Model: Crucial_CT525MX300SSD1 ATA Device

     Drive: D:
Free Space: 345.2 GB
Total Space: 476.8 GB
File System: NTFS
     Model: WDC WD5000AAKS-60Z1A0 ATA Device

     Drive: E:
     Model: Optiarc DVD RW AD-5280S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
    Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_8CAD&SUBSYS_79171462&REV_00\3&11583659&0&D0
  Driver: n/a

    Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_79171462&REV_06\3&11583659&0&00
  Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_8CA6&SUBSYS_79171462&REV_00\3&11583659&0&E8
  Driver: n/a

    Name: Killer e2200 Gigabit Ethernet Controller
Device ID: PCI\VEN_1969&DEV_E091&SUBSYS_79171462&REV_13\4&164DD7F4&0&00E3
  Driver: n/a

    Name: Intel(R) 9 Series Chipset Family SMBus Host Controller - 8CA2
Device ID: PCI\VEN_8086&DEV_8CA2&SUBSYS_79171462&REV_00\3&11583659&0&FB
  Driver: n/a

    Name: NVIDIA GeForce GTX 1060 6GB
Device ID: PCI\VEN_10DE&DEV_1C03&SUBSYS_85B61043&REV_A1\4&B7B0A11&0&0008
  Driver: n/a

    Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8CA0&SUBSYS_D9171462&REV_00\3&11583659&0&D8
  Driver: n/a

    Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_10F1&SUBSYS_85B61043&REV_A1\4&B7B0A11&0&0108
  Driver: n/a

    Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 4 - 8C96
Device ID: PCI\VEN_8086&DEV_8C96&SUBSYS_79171462&REV_D0\3&11583659&0&E3
  Driver: n/a

    Name: Intel(R) Z97 Chipset LPC Controller - 8CC4
Device ID: PCI\VEN_8086&DEV_8CC4&SUBSYS_79171462&REV_00\3&11583659&0&F8
  Driver: n/a

    Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 1 - 8C90
Device ID: PCI\VEN_8086&DEV_8C90&SUBSYS_79171462&REV_D0\3&11583659&0&E0
  Driver: n/a

    Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_8CBA&SUBSYS_79171462&REV_00\3&11583659&0&B0
  Driver: n/a

    Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_8C82&SUBSYS_79171462&REV_00\3&11583659&0&FA
  Driver: n/a

    Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_8CB1&SUBSYS_79171462&REV_00\3&11583659&0&A0
  Driver: n/a

    Name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_79171462&REV_06\3&11583659&0&08
  Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24537
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Video Memory Render Filter,0x00200000,1,0,VideoMemoryRenderFilter.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24537
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24537
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24537
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24537
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24537
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24537
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24499
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24537
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24537
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24499
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24537
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24499
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24537
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24537
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24537
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24537
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24537
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24537
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24537
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24537
IL FL Studio DXi,0x00200000,1,1,FLSTUD~2.DLL,1.00.0013.0000
IL Multi FL Studio DXi,0x00200000,1,1,FLSTUD~1.DLL,1.00.0013.0000

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24537
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode1),0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode2),0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode3),0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode1+),0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode2+),0x00200000,1,1,quartz.dll,6.06.7601.24537
Ogg Vorbis (mode3+),0x00200000,1,1,quartz.dll,6.06.7601.24537
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24537
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24537
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24537

Audio Capture Sources:
Microphone (HD Webcam C525),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24537

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
HD Webcam C525,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Logitech HD Webcam C525,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
Dell USB Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Dell USB Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Logitech HD Webcam C525,0x00200000,2,2,ksproxy.ax,6.01.7601.19091

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24537
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24537

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
 Quality Flags: 2576
   Enabled:
   Force throttling
   Allow half deinterlace
   Allow scaling
   Decode Power Usage: 100
 Balanced Flags: 1424
   Enabled:
   Force throttling
   Allow batching
   Force half deinterlace
   Force scaling
   Decode Power Usage: 50
 PowerFlags: 1424
   Enabled:
   Force throttling
   Allow batching
   Force half deinterlace
   Force scaling
   Decode Power Usage: 0

and here is the gx log

10/10 15:53:55.922  LogOpen
10/10 15:53:55.922  World of Warcraft Retail x86_64 9.2.7.45745
10/10 15:53:55.922  Windows 7 Service Pack 1 (6.1.7601) x86_64
10/10 15:53:55.922  Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz | Sockets:1 Cores:4 Threads:8
10/10 15:53:55.922  9.9 GB System Memory
10/10 15:53:55.922  On AC Power - Battery Not Present
10/10 15:53:55.967  Invalid: D3D11CreateDevice Failed (HR:0x887A0004) Unknown error 0x887A0004
10/10 15:53:55.967  Invalid: D3D12CreateDevice Failed (HR:0x887A0004) Unknown error 0x887A0004
10/10 15:53:55.967  Adapter 0: "NVIDIA GeForce GTX 1060 6GB" family:Unknown type:Discrete vendor:0x10de device:0x1c03 driver(0x9001200090003) location:1 dx11:false dx12:false
10/10 15:53:55.967  No suitable gpu found. World of Warcraft cannot proceed. Exiting application...

I am not able to upgrade windows because of system requirements.

I hope there is a solution for this problem.

Thanks in advance! :slight_smile:

4 Likes

That PC should easily support Windows 10. As for the game - maybe it defaults to integrated graphics and that is causing problems? (like it would also require Intel drivers to stop that driver check?)

Did you tried running some other benchmarks/games?

This error often happens if you are running any kind of overlay, such as the GeForce overlay, or the Discord overlays.

Thanks for your response!

I think you are right about Windows 10, I tried to update to Windows 11, where the CPU wasn’t compatible. I have selected the Nvidia graphics card in the nvidia control panel as the only one, and I cant seem to find the intel graphic cards under device Manager / display adapters. I’m not sure how I would go about stopping intel drivers doing a driver check.

As for other games I have only recently tested League of Legends and CSGO.

Hmm maybe there is an overlay i haven’t thought of. I disabled the Geforce overlay in the settings and disabled all other applications on startup. So no Discord/Overwolf/Twitch running in the background.

1 Like

could you please tell me how to disable the geforce overlay - I cant find it in settingd

You can disable it in the GeForce Experience application (it’s not in nVidia settings).

Use the gear icon to bring of GFExperience settings in the application - you’ll find a toggle for the overlay in the settings.

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