Picos altos de ping / lag cada minuto

Asistencia Técnica
1

No entiendo porqué desde hace unos días resulta injugable, cada poco tiempo tengo lag o ya se me desconecta del servidor. Tengo fibra y he reiniciado ont, router, etc y en otros usos no noto problemas.

  • Estoy en Madrid, España.
  • Pasa conectado via ethernet y wifi.
  • Desde hace un par de días.

Me cuesta ver o explicar al isp (orange en este caso) que de repente me pase algo porque los tests de velocidad (speedtest, meter) dan buena descarga y subida y ping no suele ser alto pero claro es solo el momento del test.

Os dejo mis traceroutes, pathping y MTR, etc

Primero uno que pille justo cuando me desconectó del servidor:

Tracing route to 5.42.191.186 over a maximum of 30 hops
1 3 ms 2 ms 4 ms Livebocks [192.168.1.1]
2 9 ms 10 ms 8 ms 10.255.2.113
3 6 ms 7 ms 9 ms 10.255.148.217
4 9 ms 7 ms 11 ms 10.34.198.9
5 6 ms 17 ms 8 ms 10.34.198.5
6 8 ms 6 ms 36 ms 10.34.35.162
7 * * * Request timed out.
8 25 ms 24 ms 22 ms 137.221.88.33
9 25 ms 24 ms 25 ms 137.221.65.130
10 22 ms 86 ms 67 ms bond0-vs01-eqpa4.as57976.net [137.221.77.57]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 3 ms 3 ms 4 ms Livebocks [192.168.1.1]
2 5 ms 5 ms 6 ms 10.255.2.113
3 10 ms 6 ms 7 ms 10.255.148.213
4 5 ms 13 ms 8 ms 10.34.198.5
5 10 ms 7 ms 6 ms 10.34.35.162
6 * * * Request timed out.
7 31 ms 32 ms 32 ms 137.221.88.33
8 31 ms 33 ms 30 ms 137.221.65.130
9 * * * Request timed out.
10 37 ms 50 ms 38 ms 137.221.65.77
11 30 ms 31 ms 31 ms 137.221.78.55
12 32 ms 30 ms 33 ms 185.60.112.157
Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops
1 2 ms 10 ms 4 ms Livebocks [192.168.1.1]
2 5 ms 5 ms 4 ms 10.255.2.113
3 9 ms 7 ms 7 ms 10.255.148.213
4 12 ms 10 ms 7 ms 10.34.198.5
5 8 ms 7 ms 7 ms 10.34.35.162
6 * * * Request timed out.
7 25 ms 24 ms 24 ms 137.221.88.33
8 * * * Request timed out.
9 23 ms 22 ms 23 ms et-0-0-1-pe02-eqpa4.as57976.net [137.221.77.83]
10 25 ms 22 ms 24 ms 137.221.66.35
11 23 ms 23 ms 23 ms 185.60.114.159
Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops
0 KEI [192.168.1.64]
1 Livebocks [192.168.1.1]
2 10.255.2.113
3 10.255.148.213
4 10.34.198.5
5 10.34.35.162
6 * * *
Computing statistics for 125 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 KEI [192.168.1.64]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% Livebocks [192.168.1.1]
100/ 100 =100% |
2 — 100/ 100 =100% 0/ 100 = 0% 10.255.2.113
0/ 100 = 0% |
3 — 100/ 100 =100% 0/ 100 = 0% 10.255.148.213
0/ 100 = 0% |
4 — 100/ 100 =100% 0/ 100 = 0% 10.34.198.5
0/ 100 = 0% |
5 — 100/ 100 =100% 0/ 100 = 0% 10.34.35.162
Trace complete.

MTR:
Start: Sat May 15 15:28:30 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.5 0.0
2.|-- 37.244.25.2 0.0% 10 184.3 158.1 67.2 239.2 58.1
3.|-- Blizzard 0.0% 10 0.9 0.9 0.8 1.1 0.0
4.|-- 137.221.66.32 0.0% 10 0.5 0.6 0.5 0.8 0.0
5.|-- 137.221.77.76 0.0% 10 850.1 545.2 73.7 1282. 407.3
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.131 0.0% 10 16.9 27.9 16.8 126.6 34.7
8.|-- 137.221.88.32 0.0% 10 17.0 24.7 17.0 38.7 9.9
9.|-- www5.jazztel.com 0.0% 10 17.4 17.8 17.3 20.2 0.7
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15/05/2021 15:28:30 UTC
MTR:
Start: Sat May 15 15:28:30 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- 37.244.24.131 80.0% 10 296.9 292.5 288.2 296.9 6.1
3.|-- Blizzard 0.0% 10 0.8 0.8 0.7 0.9 0.0
4.|-- 137.221.66.46 0.0% 10 0.5 0.5 0.3 0.7 0.0
5.|-- 137.221.78.68 0.0% 10 101.3 725.8 101.3 1229. 443.5
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.92 0.0% 10 110.1 1467. 35.6 4352. 1586.1
8.|-- 137.221.65.131 0.0% 10 25.9 35.2 25.6 119.9 29.8
9.|-- 137.221.88.32 0.0% 10 25.9 38.9 25.8 63.8 14.9
10.|-- www5.jazztel.com 0.0% 10 26.4 27.1 26.2 31.9 1.7
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15/05/2021 15:28:30 UTC

Gracias, a ver si me dais ideas porque es muy frustrante y no puedo jugar ni una partida completa.

2

Buenas, danikei:

Afortunadamente no estamos al tanto de ninguna incidencia que afecte a nuestros servidores, por lo que probablemente se trate de una incidencia de conexión puntual en algún punto del enrutamiento que realiza el proveedor de internet en cuestión.

Efectivamente en el segundo test que nos has aportado, también en el segundo salto existe una pérdida de paquetes del 80% del total enviado hacia nuestros servidores desde tu conexión.

2.|-- 37.244.24.131 80.0% 10 296.9 292.5 288.2 296.9 6.1

Puedes contactar a tu proveedor de internet si ves que la cosa no mejora sola en un espacio breve de tiempo para que puedan tomar nota de la incidencia y ofrecerte algún tipo de alternativa lo antes posible. :slight_smile: