Ошибка при обмене карты, игра рушится

I have a complaint about your game and your developers! Why does the game crash and crash constantly when exchanging cards?!!! Why? Yes, you say, update your video card, but excuse me, I’m not a rich person and I can’t afford to buy it, because I have a family and I need to feed them, pay for housing, etc! In your game I was at least a little distracted from everything, I’ve been playing since about 2014, here’s my BattleTag #21227 Chechenec. But why, because of your small mistake, should I buy a new video card, a modern one, which I cannot afford? Is it really that hard to fix this damn exchange error? You are not a “small indie company!” This bug has already been around for several patches! Is it really that difficult? With your budget! By the way, I play on a regular basis, I donated to your game for some time, you can check it when you open access to the arena. Is it so difficult for you to fix it all? I’m generally silent about the imbalance of some cards, and powercreep cards, this is a separate topic, I ask the smallest to correct the error for weak computers (error when exchanging cards). And believe me - there are a lot of weak computers in the vastness of Russia and the CIS (or do you not care about this audience?) Or you are very greedy that you don’t care about this, therefore you don’t care about us, the players and the community, community. I hope you don’t ignore this letter, if you do, I will publish it on all sorts of social networks so that it gets publicity, so that everyone can see the true nature of some of your developers, I hope it doesn’t come to that. P.S. I hope for your decency - that you will not block my clean (not involved in anything) account because I let you know my BattleTag. Waiting for an answer.