Please fix bugs

I’ve been playing Hearthstone for 12 years. I’m not writing to complain, but to bring attention to critical bugs that ruin the competitive experience.

Today I lost rating (PTS) because of a crash that prevented me from reconnecting to the game. My internet connection and PC are fine — the issue is with the client.

I am ready to provide: a replay of the match and/or a video recording of the bug.

Bugs that urgently need to be fixed:

  • Client crashes and freezes.

  • Inability to reconnect to a game.

  • Bugs with opponent display.

I have been patient for a long time, but this is now affecting my desire to play and to support the game financially. I know I’m not the only one — many players are leaving because of the instability.

I hope this report helps. However, as long as these bugs continue to exist and the issues remain unresolved, I see no point in playing or paying for your work.

与您的网络服务提供商 解决问题

But I have no problems with my provider and excellent internet, I don’t have such errors and crashes anywhere else

Telegram 和 YouTube 也能正常使用,没有问题和延迟吗?

How could YouTube and Telegram be related to the display of nicknames, game freezes, and crashes after the latest update?)))))) These problems appeared precisely after the latest update
Or why doesn’t any other online game, be it TFT or any other, have such crashes and reconnections?