Hi Sven! The issue is currently under investigation. We don’t have any additional information to pass on at this time, but when we do, we’ll post here in reply.
Congratulations on the impressive paragon 3191 NotLikeThis!
[Edit: As of 23:00 09/08/2020, still no updates to share.]
Again and again, massive problem, waste of time playing SOLO grifts. SEVERAL HOURS of playing and there is no update on the new higher Grift. FIX THIS !!!
I got sooooooo angray today of playing all day and not even one update ! FIX IT PLS
I have photo of completing the rift, I DEMAND this to be uploaded without me trying again and again !
As EU tech support seem to be working late tonight, could I add support to Boubou’s suggestion earlier that you guys make this a stickied thread so we don’t continue to get new ones?
For all the people that don’t know how to check if your game will register your new record to the leaderboard.
make sure you are in a clan
make a new game
loot a legendary from kadala / upgrade a rare in the cube / identify a item
if you see your loot pop up in clan chat the game will register to the leaderboard
if you don’t see your loot pop up in clan chat leave the game and make a new one
Repeat above steps until you have a game that registers loot to clan chat.
If a game registers clan loot it 100% will register your records on the leaderboard.
I did these steps, but my new push was not registred.
Did you mean that the other players of your clan had to see your loot in the chat ? 'cause I definetly saw mine and it buggued all the same :-/
I’m not sure if it is going to help but I can share the logs I have collected per instructions below.
In the log files, I can clearly see the highest solo rift number correctly, so I believe it should be somehow related to server synchronization/notification.
Apart from missing solo rift clears, recently I also noticed that some builds in my armory changed somehow. Basically legacy of dream gem is replaced with something else.
I’m not sure what is the best way to provide logs files collected by LogGoblin.exe but I can provide them as you wish.
While we’ve not been asked to request the logs, it can’t hurt to have in-case they’re needed TempestBard, thank you. Anyone wishing to do so can upload them via https://pastebin.com/ or a public shared google drive fille and reply here with the link.
To pre-empt suggestions, please understand that sadly we wont be able to manually update or backdate runs based on log-goblin files as these can be easily edited, sorry.
Made 10 attempts at personal bests with WD tonight and not one got recognised by the server, so looks like the problem actually got worse now. Got a bit tired of doing DH Leaderboard runs that don’t recognise, so thought I would try something else first…
So, how about fixing this right now? No I wont provide you any files, because its obviously connected to the last maintenance (that screwed up lots, great job) and only Europe seems affected.
Seriously, WTF at this even being a problem that goes on for weeks.
Today I also noticed that I’m not able to see Challenge Rift itself displayed correctly. It still displays the last week CR. When I start the game the correct CR starts but the leaderboard is again broken.
Another thing is that I have never been able to have bounty bonus on my necro but only on my DH only occasionally.
Thanks again for your nice consideration, I’m just trying to help to resolve the issue as possible as I can.
I have completed solo 120, 122 and 124 today with my Witch Doctor, also completed solo 75 and 80 with my necromancer for the first time and they are not updated on my profile.
If does Blizzard not fix this, why there is a ladder on this game ?
What are they doing all day on their offices…I’m wondering about that…