After installing the latest patch today, I cannot get past the tavern doors on my Android mobile phone. It stays on that screen and eventually will show the sprites error message. In the top right corner, the error code HS:NT304:303:0 is shown.
I have tried the following things already:
- restarted the phone
- uninstalled the game, and reinstalled it
- cleared the cache
- changed language
- changed region
- switching between cellular data and WiFi connection
- changed my battle.net password
Nothing seems to fix this annoying issue. Weirdest thing is that the game works on my PC and also on my Android tablet, just no longer on my Android phone (Motorola G5 Plus) after updating with the latest patch today.
Please tell me how to fix issue please, since 95% of time I play HS on my mobile phone.
I wonder if this issue was originally caused by updating the HS mobile app directly from the Google app store instead of via the HS mobile app first. The update on my wifes Android phone went smoothly and she can enter HS without any issue whatsoever.