Doesn't enter the game HS: NGRESULT DB ERROR: 303: 0

Technical Support
21

same
HS:NGRESULT DB ERROR:303:0
Closed – Oops! Playful sprites have disrupted Hearthstone as it was connecting to our servers. Please wait for them to disperse and try again.

22

I get the same error message (303) last 24 hours or so.
Like many others I can not login to EU. However I can reach the US servers but since I don´t have my main account there it does not help me.

I get the same error message when trying to play via iPhone. It seems to be account related somehow. I have tried various fixes posted here and there without success.

23

Same issue here… unable to log in on eu

24

same problem here , i tried different devices same exact error in the last 24h

25

Same issue as of yesterday after the patch. Can log into EU region with no issues, but NA always produces the same error.

26

Same issue unfortunately

27

Exactly, I’m having this issue as well. Opened a ticket but it seems to be constant now. It’s frustrating even more because I, as most of us I guess, spent money on this thing and I don’t want to let it go.

1 Like
28

Exactly, a friend of mine having this issue as well.
Had to screen transfer my game on discord for him to play.
Solve pls!

1 Like
29

<3 thank you for letting me be part of hearthstone

31

Hello, a friend of mine also has this error. But I think it’s good that his game doesn’t work and he can have a normal heart cycle again. Please fix the problem anyway so that he does not become suicidal.

32

In my opinion it’s account based though, a friend of mine checked it for me on his pc and when he logged in with my account it didn’t work, but when he tried with his, it immediately started with no issues.

33

I’m having the same problem

34

I’m having this issue as well for the last 13 hours. In my case however I was able to log in to the game after the update and played a tavern brawl game, but then went to play duels, where I got a message that it was unable to end my last game, after I tried to start a game a few times. I then tried to relog into the game and ever since I’ve been getting this error. This is an issue that appears only in the Europe server and regardless of device that I try to use.

1 Like
36

i did exactly the same thing , after that i’ve been getting this error for 36h now

37

Exactly the same as me, last thing I did in game was trying duels due to the new quests, and I got an error entering duels. Is this issue being ignored?

38

Next day same issue… Come on!

1 Like
39

Same issue unfortunately for Now

40

same issue,
I also tried to play duels before the problem occured, got an error message but can´t remember the wording… since the logout afterwards I am unabled to login.

41

I got this from my windows logs:
Faulting application name: Hearthstone.exe, version: 21.6.1.58961, time stamp: 0x602ddfee
Faulting module name: aticfx32.dll, version: 8.17.10.1404, time stamp: 0x563a7906
Exception code: 0xc0000005

42

That’s enough for me. There doesn’t seem to be anyone interested in solving the problem. We haven’t been able to enter the game for 38 hours. I’ve never heard of such a problem before, thanks blizzard. I demand a refund, I don’t want to be involved in such nonsense anymore.

3 Likes